Renuity

home improvement services

NationalAccountManagerRetail

Charlotte, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“National Account Manager – Retail at Renuity. Skills: National Account Management, Retail Partnerships, Sales Growth. Serve as the day-to-day liaison between our company and key retail partners (Home Depot, Costco, BJ's Wholesale Club, IME, etc. ). Build and maintain relationships with store managers, regional buyers, and corporate contacts at each partner”

What You'll Achieve.

driving in-store sales for all product lines; ensuring program execution; ensuring program compliance; deepening strategic relationships that fuel revenue growth; accurate and timely responses to our retail partners, our divisions and our customers; sales growth; increase customer engagement; highlight results, insights, ROI, and forward-looking growth initiatives; aligned to partner goals, seasonal priorities, and corporate initiatives; drive resolution before they impact partner confidence or revenue; Establish clear success metrics for each program and retailer, including lead performance, conversion, revenue, and customer experience; ensure service delivery meets the expectations set at the retail level; expand our product/service footprint within existing partner locations; grow the channel

Industry & Context.

home improvement services
Problems you'll solve

Proactively identify risks, escalations, or performance gaps and drive resolution before they impact partner confidence or revenue; identifying trends and recommending corrective actions when needed

Eligibility Requirements

Willingness to travel to store locations and partner offices as needed

What They're Looking For.

Must Have

3–5+ years of experience in retail account management, channel sales, or partnership management, Proven track record managing large retail accounts, organizational skills and high attention to detail, interpersonal and communication skills with the ability to influence at all levels, Highly organized with the ability to manage multiple accounts and priorities simultaneously, Proficiency in CRM tools and Microsoft Office, Willingness to travel to store locations and partner offices as needed

Nice to Have

preferably in home improvement, home services, bath remodeling, windows, or consumer goods, big-box or wholesale club experience strongly preferred, Bachelor's degree in Business, Marketing, or a related field preferred

What You'll Do.

Serve as the day-to-day liaison between our company and key retail partners (Home Depot

Build and maintain relationships with store managers

and corporate contacts at each partner

Conduct regular division and store visits

and partner check-ins to ensure alignment and satisfaction

Drive sales volume through each retail channel by identifying growth opportunities and executing against account plans

Collaborate with internal sales and marketing teams to develop promotions

and in-store events that increase customer engagement

Track and report on sales performance by account

identifying trends and recommending corrective actions when needed

Prepare and deliver Quarterly Business Reviews (QBRs) that highlight results

and forward-looking growth initiatives

Develop and maintain joint business plans with retail partners

aligned to partner goals

and corporate initiatives

Translate partner strategies

and success metrics into actionable internal plans across sales

Proactively identify risks

or performance gaps and drive resolution before they impact partner confidence or revenue

Act as a trusted advisor to retail partners by bringing insights

not just reporting results

Establish clear success metrics for each program and retailer

including lead performance

and customer experience

Ensure all partner programs

and promotional materials are properly implemented and maintained across locations

Monitor compliance with partner requirements and brand standards

Coordinate with operations and fulfillment teams to ensure service delivery meets the expectations set at the retail level

Develop and present quarterly and annual account plans for each retail partner

Identify opportunities to expand our product/service footprint within existing partner locations

Stay current on retail industry trends

and partner priorities to inform strategy

Work closely with marketing

and customer service teams to support retail partner needs

Serve as the internal voice of the retail partner

advocating for resources and support needed to grow the channel

How You'll Work.

Team & Collaboration

Collaborate with internal sales and marketing teams to develop promotions, seasonal campaigns, and in-store events that increase customer engagement; Translate partner strategies, scorecards, and success metrics into actionable internal plans across sales, marketing, and operations; Work closely with marketing, call center, sales, operations, finance, and customer service teams to support retail partner needs

Communication Scope

interpersonal and communication skills with the ability to influence at all levels

Process & Methodology

Develop and maintain joint business plans with retail partners, Develop and present quarterly and annual account plans for each retail partner

Full Job Description

We are looking for a driven and relationship-focused National Account Manager – Retail to own and grow our presence inside Home Depot, Costco, Walmart, BJ's Wholesale Club, and other retail partners. This role is the primary point of contact for our retail partners and is responsible for driving in-store sales for all product lines, ensuring program execution, ensuring program compliance, and deepening strategic relationships that fuel revenue growth. This role ensures accurate and timely responses to our retail partners, our divisions and our customers. The ideal candidate has prior experience in retail partnerships, customer experience, and a demonstrated ability to work with multiple functions to foster sales growth. What You'll Do: - Serve as the day-to-day liaison between our company and key retail partners (Home Depot, Costco, BJ's Wholesale Club, IME, etc.) - Build and maintain strong relationships with store managers, regional buyers, and corporate contacts at each partner - Conduct regular division and store visits, business reviews, and partner check-ins to ensure alignment and satisfaction - Drive sales volume through each retail channel by identifying growth opportunities and executing against account plans - Collaborate with internal sales and marketing teams to develop promotions, seasonal campaigns, and in-store events that increase customer engagement - Track and report on sales performance by account, identifying trends and recommending corrective actions when needed - Prepare and deliver Quarterly Business Reviews (QBRs) that highlight results, insights, ROI, and forward-looking growth initiatives - Develop and maintain joint business plans with retail partners, aligned to partner goals, seasonal priorities, and corporate initiatives - Translate partner strategies, scorecards, and success metrics into actionable internal plans across sales, marketing, and operations - Proactively identify risks, escalations, or performance gaps and drive resolution

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