NationalAccountManager,eCommerce

* **Role Title:** National Account Manager, eCommerce * **Location:** Sydney or Brisbane * **Grade:** L2-1 * **Contract:** FTC – 12 Months You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a **National Account Manager (eCommerce)** you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human. **About the Job:** This role is responsible for driving eCommerce growth and digital excellence across key retail customers for Opella CHC. The position focuses on managing digital shelf performance, optimizing online shopper experiences, executing omnichannel campaigns, and delivering strong eCommerce sales growth through performance marketing, retailer partnerships, and data-driven insights. **Main Responsibilities:** • Monitor and manage digital shelf metrics in Profitero for key customers • Monitor syndication from Sku Library onto retailer product pages • Work with brand & shopper team on improving product page content (copy, images, rich content, video) • Work with external performance marketing agency (and retailer performance/ marketing reps) on sponsored ads campaigns & performance (sales and ROAS) • Drive eCom sales and share across the business through the 5 overarching eCom strategic pillars (conversion optimization, performance marketing, collaborative commerce/JBPs, eInnovation and new channel activation) • Support Grocery team in driving an online-only promotional plan (promo mechanics + retail media support) • Work with accounts teams on amplifying instore campaigns to online to create high impact omnichannel campaigns; create digital launch plans to drive NPD trial and success • Work with retailers on planning and executing digital/ecom campaigns (ie. leverage retail media and understanding of the online shopping journey) • Drive initiatives to improve traffic, conversio