Airwallex
Operations
NameScreeningLead
“Name Screening Lead at Airwallex. Skills: name screening, team management, compliance, risk management, operational oversight. leading our cross-regional team in Malaysia and Shanghai, conducting comprehensive name screening and analysis to identify potential risks and threats related to individuals or entities.. ensuring compliance with legal and regulatory requirements, maintaining the integrity of our organization, and mitigating potential risks.”
What You'll Achieve.
meet global standards; ensure compliance with legal and regulatory requirements; maintain the integrity of our organization; mitigate potential risks; prevent resource wastage; ensure optimal workload efficiency; maintain the low turnover rate
Industry & Context.
analytical skills; sharp thinking; problem-solving
handle sensitive information with utmost confidentiality, 24*7 demands
What They're Looking For.
Must Have
3 - 5 years of solid experience in name screening., 1 - 2 years of experience managing a team of 10., fluency in English and Mandarin, both written and spoken capabilities., Understanding of compliance processes and risk control frameworks across various stages of the account lifecycle, such as onboarding, transaction monitoring, risk assessment, customer service, and treasury operations., analytical skills with confidence in analysing data and processes, as well as stakeholder engagement., Highly organised, capable of managing multiple tasks and ensuring activities are completed efficiently and to high standards., Proactive, creative, self-motivated, and pragmatic, with a sense of responsibility and accountability for personal tasks.
Nice to Have
Proficiency in Excel, PowerPoint, and SQL is a plus.
What You'll Do.
leading our cross-regional team in Malaysia and Shanghai
conducting comprehensive name screening and analysis to identify potential risks and threats related to individuals or entities.
ensuring compliance with legal and regulatory requirements
maintaining the integrity of our organization
and mitigating potential risks.
Manage team performance by overseeing metrics such as SLA
and quality pass rate to meet global standards.
Oversee daily name screening operations
assist the team in conducting detailed analysis using various tools to identify risks and threats associated with individuals or entities.
Drive initiatives in collaboration with other stakeholders to enhance the operational process
and develop procedures/SOPs proactively.
Allocate headcount efficiently
including staffing/OT arrangements
to meet fluctuating submission vol. and 24*7 demands
ensuring evaluations are accurate to prevent resource wastage.
Plan headcount to meet growing global operational needs and ensure optimal workload efficiency.
Conduct interviews for new hires and track personal performance.
Handle daily administrative tasks
including monthly billing and cost distribution
Implement and maintain tools like dashboards and quality control systems for effective daily BAU and management.
Collaborate with internal stakeholders to deliver regular training on new requirements
and product features through training sessions and shadowing.
Set the individual target tracking personal performance.
Take over and prepare the team for the new business line
like KYC periodical review
Post-transaction investigation
Provide regular updates on team performance
and any challenges to senior management for effective communication.
How You'll Work.
Team & Collaboration
cross-functional coordination; collaboration with other stakeholders to enhance the operational process, support model, and develop procedures/SOPs proactively.; Collaborate with internal stakeholders to deliver regular training on new requirements, screening policies, QA findings, and product features through training sessions and shadowing.; Provide regular updates on team performance, project progress, and any challenges to senior management for effective communication.
Communication Scope
fluency in English and Mandarin, both written and spoken capabilities.; effective communication
Process & Methodology
resource planning, managing multiple tasks
Applying for this Name Screening Lead role?
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How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
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- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
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