Amazon.com Services LLC
Investigation Loss Prevention, Investigation, transportation and logistics
NADSPPerfOperationsSpecialist,NADSPPerformanceOperations
“NA DSP Perf Operations Specialist, NA DSP Performance Operations at Amazon.com Services LLC. Skills: Performance operations, Case management, Process improvement. Adhere to Standard Operating Procedures. Complete high-judgement investigations”
Industry & Context.
Root cause analysis; Data analysis; Investigations
Work a Saturday, Work a Sunday
What They're Looking For.
Must Have
Experience with Microsoft Office products, Experience using Salesforce or other CRM tool, Experience with analytical skills, Experience with attention to detail, Experience with effective communication abilities
Nice to Have
Experience with written communication, Experience with verbal communication, Experience with presentation, Experience implementing process improvements, Experience prioritizing multiple assignments, Experience handling multiple assignments, Experience maintaining commitment to deadlines
What You'll Do.
Adhere to Standard Operating Procedures
Complete high-judgement investigations
Perform data analysis
Identify opportunities for process improvement
Escalate trends in issues
Build collaborative relationships
Gain alignment on changes
Present operational call-outs
Manage process improvement projects
Monitor customer expectations
Drive programs operationally
Deliver scalable solutions
Operate in fast-paced environment
Deliver in fast-paced environment
Deep dive sensitive cases
Provide routine communication
How You'll Work.
Team & Collaboration
Collaborative relationships; Cross-functional stakeholders; Internal stakeholders; External stakeholders
Communication Scope
Effective communication; Written communication; Verbal communication; Presentation; Business reviews
Process & Methodology
Project management
Applying for this NA DSP Perf Operations Specialist, NA DSP Performance Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.