MyClientSupportAnalyst

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** As a member of the My Client Support Team, the role is to provide primary level support and analysis for the My Client application used by the entire Wood Gundy branch network. This role will support providing assistance and knowledge to resolve problems or questions about the application. This role will assist with the documentation and procedures as required. The primary role of the Analyst is to respond to branch inquiries providing superior service experience as well as providing guidance as the SME on projects involving the My Client application. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ The expected annualized base salary range for this role is $52,890 to $68,440. The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles. In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program. We are committed to providing fair, equitable, and competitive co