My Medicine Health Pharmacy Liaison
MyMedicineHealthPharmacyLiaison-Outpatient
Neural analysis suggests this role is
optimal for Mid+ candidates.
“My Medicine Health Pharmacy Liaison - Outpatient at My Medicine Health Pharmacy Liaison. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Assists the pharmacist in providing effective, appropriate, and safe pharmacy services. Maintains appropriate records and documentation.”
What You'll Achieve.
meeting monthly goals, annual growth and annual targets for the retail and specialty pharmacy population.
What They're Looking For.
Must Have
Requires minimum of four years of related experience., Requires excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills., Must be able perform at a high level in all aspects of outpatient pharmacy operations and must maintain competency in all areas of outpatient pharmacy., Must be registered as a Pharmacy Technician with the Massachusetts Board of Pharmacy or have a Massachusetts Pharmacy Intern License., Certified Pharmacy Technician (CPhT) required from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT).
Nice to Have
Associate's Degree or Bachelor's Degree preferred.
What You'll Do.
Assists the pharmacist in providing effective
and safe pharmacy services
Maintains appropriate records and documentation.
Maintains all work environments in a clean and orderly fashion.
Maintains good telephone communication skills.
Ensures all work is checked by a pharmacist.
Attends and participates in all appropriate department programs and committees.
Remains informed by reading all department communications which includes maintaining a working knowledge of pharmacy protocol
policies and updated procedures.
Reports to the pharmacist or their supervisor the finding of malfunctioning equipment
and unsafe working conditions.
Maintains a high level of proficiency on systems/applications as related to the outpatient/retail Script-Pro
Performs all department required quality assurance responsibilities as assigned.
Maintains own professional and specialized competency through continuing education.
Conforms to hospital standards of conduct so that the best possible customer service and patient care may be provided
Provides performance improvement documentation
etc. to support progress and efficiency relating to training programs
Reports to the pharmacist or his/her supervisor the finding of malfunctioning equipment.
Provides orientation and training for pharmacists
and students as assigned.
As assigned will provide training to Pharmacy Technicians and II.
May be responsible for managing and growing employee prescription capture to meet monthly goals
annual growth and annual targets for the retail and specialty pharmacy population.
Performs other duties and projects as needed such as lead QA projects
scheduling and others established by the department director as needed.
How You'll Work.
Team & Collaboration
Assists the pharmacist in providing effective, appropriate, and safe pharmacy services; Attends and participates in all appropriate department programs and committees.; Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes.; Provides orientation and training for pharmacists, technicians, and students as assigned.; As assigned will provide training to Pharmacy Technicians and II.
Communication Scope
Maintains good telephone communication skills.; Requires excellent interpersonal skills, telephone communications skills
Process & Methodology
lead QA projects
Full Job Description
**POSITION SUMMARY:** Under the supervision of the Outpatient Operations Coordinator and according to department policies, procedures, and guidelines, the outpatient/retail Technician III is responsible pharmacist/technician training as applicable; return to stock (RTS) and refill calls process maintenance; maintaining, accessing, improving, and control the efficiency of pharmacy automation devices; and other related duties for the purpose of providing high quality patient focused pharmacy services. **Position: MMH Technician III** **Department: Pharmacy HUB Services** **Schedule: Full Time, No weekends (Hybrid)** **ESSENTIAL RESPONSIBILITIES / DUTIES:** * Assists the pharmacist in providing effective, appropriate, and safe pharmacy services: * Maintains appropriate records and documentation. * Maintains all work environments in a clean and orderly fashion. * Maintains good telephone communication skills. * Ensures all work is checked by a pharmacist. * Attends and participates in all appropriate department programs and committees. * Remains informed by reading all department communications which includes maintaining a working knowledge of pharmacy protocol, policies and updated procedures. * Reports to the pharmacist or their supervisor the finding of malfunctioning equipment, and unsafe working conditions. * Maintains a high level of proficiency on systems/applications as related to the outpatient/retail operations; Script-Pro, Innovation-RobotX, RxSafe, PickPoint, QS/1-NRx, and RxASP/Dispill. Also, has above basic proficiency in Microsoft Excel, Power Point, Access, Word, etc. * Performs all department required quality assurance responsibilities as assigned. * Maintains own professional and specialized competency through continuing education. * Ability to work independently. * Conforms to hospital standards of conduct so that the best possible customer service and patient care may be provided: * Maintains confidentiality at all times. * Supports the service needs
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