Sutherland

Telecommunications

MusicStreamingPlatformLawEnforcementResponseAdvisorwithEnglish

€48–72k ~AI est. Sofia, Sofia City Province, Bulgaria FULL TIME
The Brief

“Music Streaming Platform Law Enforcement Response Advisor with English at Sutherland. Skills: Law enforcement response, Legal documentation review, SLA management. Triage and review incoming LER requests. Assess requests against internal guidelines”

Industry & Context.

Telecommunications
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Exposure to sensitive content

What They're Looking For.

Must Have

Excellent English (C1), Valid EU work permit

Nice to Have

Similar experience is a big plus

What You'll Do.

Triage and review incoming LER requests

Assess requests against internal guidelines

Initiate and validate data retrieval packages

Ensure accuracy and quality control

Acknowledge and respond to requests

Adhere to tight turnaround times

How You'll Work.

Team & Collaboration

Law enforcement agencies

Communication Scope

Explaining complex topics

Process & Methodology

Manage competing priorities

Free ATS check

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