ICF
energy efficiency
MultifamilyAccountManager
“Multifamily Account Manager at ICF. Skills: Account Management, Customer Engagement, Sales & Support, Field Work, Customer Service. Customer Engagement: Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives.. Sales & Support: Work closely with end-users, dealers, and contractors to explain efficiency measures and assist with the enrollment process.”
What You'll Achieve.
achieves current year savings; develops a robust pipeline for the following year; repeat business and long-term satisfaction
Industry & Context.
Must be located In Southern California, Travel to meet with contractors, vendors, and customers
What They're Looking For.
Must Have
valid driver’s license, successfully pass a Motor Vehicle Records (MVR) check
Nice to Have
Experience in Energy Efficiency or Sustainability Consulting, Knowledge of common electric and gas equipment used in the multifamily sector including domestic hot water systems, HVAC systems, interior/exterior lighting, pool pumps, etc., Familiarity with CRM systems such as Salesforce, Excellent interpersonal skills with outreach and communications abilities, Demonstrated capabilities in building and maintaining relationships with key market players in the energy sector, Sales experience and the initiative to embrace continuous learning toward becoming an expert on the programs and technologies you represent
What You'll Do.
Customer Engagement: Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives.
Sales & Support: Work closely with end-users
and contractors to explain efficiency measures and assist with the enrollment process.
Field Work: Travel to meet with contractors
providing hands-on support and building relationships.
Account Management: Build and maintain an account base that achieves current year savings and develops a robust pipeline for the following year.
Customer Service: Deliver high-quality customer service to ensure repeat business and long-term satisfaction.
How You'll Work.
Communication Scope
outreach and communications abilities
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