Equinox
Health, Wellness And Fitness
MultiUnitRetailManager
“Multi-Unit Retail Manager at Equinox. Skills: Retail management, Sales leadership, Team development. Oversee and execute monthly sales plan achievement. Oversee bi-yearly inventory results”
What You'll Achieve.
Monthly sales plan achievement; Bi-yearly inventory results; Highest level of customer service; Maximum productivity and compliance with all company standards
Industry & Context.
Problem-solving skills
Ability to lift, carry, and move a minimum of 40 lbs, including fixtures and product, Ability to actively supervise a retail sales floor, Ability and willingness to travel to all Shop locations within the territory, Must have a legal right to work in the United States
What They're Looking For.
Must Have
Multi-unit or multi-store management experience preferred, Proven leadership ability and comfort taking direction from multiple stakeholders, Experience in a customer service retail experience strongly preferred, Excellent verbal and written communication skills, Basic computer skills and retail math knowledge, Hardworking and diligent, with a high degree of personal integrity and honesty, time management, organizational, problem-solving, and communication skills, Ability to embrace and apply new techniques and ideas, Availability to work a varied schedule based on the needs of a unique retail environment, Physical requirements: ability to lift, carry, and move a minimum of 40 lbs, including fixtures and product, Ability to actively supervise a retail sales floor, Ability and willingness to travel to all Shop locations within the territory
Nice to Have
Multi-unit or multi-store management experience preferred
What You'll Do.
Oversee and execute monthly sales plan achievement
Oversee bi-yearly inventory results
Ensure brand standards and operational efficiencies
Partner with General Managers and Assistant General Managers
Staff positions and train Shop Managers-on-Duty and Style Advisors
Direct and motivate the retail sales team
Ensure highest level of customer service
Align retail operations with club culture and brand standards
Support club leadership
Ensure seamless member experience
Take direction on retail policies and procedures
Take direction on financial goals and planning
Take direction on merchandise selection and allocation
Ensure maximum productivity and compliance
and develop Shop staff
Recruit and maintain staff reflecting business needs
and development of Shop staff
Create and maintain a succession plan
Achieve assigned monthly sales goals
Coach and develop selling tactics and business metrics
Ensure unparalleled customer experience
Resolve issues related to The Shop
Maintain current knowledge of services
Understand member profile and demographic
Engage in club communities
Engage Shop teams respectfully and professionally
Maintain regular communication with Senior Regional Club Director
Provide feedback and solutions to corporate teams
Contribute clear point of view during meetings
Keep parties informed of Corporate communications
Share vision and direction with Shop team
Uphold loss prevention and inventory management policies
Ensure comprehension of communications and training materials
Assist with scheduling and shift coverage
comprehensive Shop Visit Audits
Ensure Shops reflect company brand standards
Enforce and maintain excellent organizational standards
Ensure Shops are visually compelling
Seek creative solutions to challenges
Adapt management style
Manage time efficiently across territory
Build effective relationships and partnerships
Maintain working knowledge of club environment
Comply with and enforce all company policies
Communicate clearly and effectively at all levels
Remain receptive to feedback
How You'll Work.
Team & Collaboration
Partner with General Managers and Assistant General Managers; Partner with club management and People & Culture on employee relations; Partner with club-level General Managers, Assistant General Managers, and club leadership teams; Collaborate with Retail Corporate team, Retail Field Leadership, and club business partners; Collaborate with Senior Regional Club Director and club management; Build effective relationships and partnerships with fellow employees, colleagues, supervisors, and club leadership
Communication Scope
Excellent verbal and written communication skills; Communicate clearly and effectively at all levels, with tact and diplomacy
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