Eataly North America
Hospitality
Multi-UnitEventsandEducationAssociate(Full-Time)
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optimal for mid candidates.
“Multi-Unit Events and Education Associate (Full-Time) at Eataly North America. Skills: Events execution, Guest interaction, Product sales. Assist guests with shopping decisions. Share stories of product origins”
What You'll Achieve.
Support product sales; Support marketing events
Industry & Context.
Availability evenings, Availability weekends, Availability holidays, Ability to lift 50 pounds, Mobility for 8 hours
What They're Looking For.
Must Have
1+ years restaurant operations, 1+ years customer service, SmartServe certified, Ability to lift 50 pounds, Mobility for 8 hours
Nice to Have
Knowledge of Italian food, Passion for Italian beverage, Proficiency with Microsoft Office, Proficiency with Eventbrite, Proficiency with Salido, Proficiency with Catapult systems
What You'll Do.
Assist guests with shopping decisions
Share stories of product origins
Advise on food pairings
Advise on beverage pairings
Execute cooking classes
Execute wine tastings
Execute brand partnership events
Execute other activations
Serve guests at events
Tear down event tables
Check in guests at events
Support storewide event setup
Support storewide event execution
Support storewide event tear-down
Prepare glassware for events
Prepare cutlery for events
Prepare printed collateral for events
Lead private store tours
Lead consumer store tours
Support cooking school chefs
Assist with packaging product
Assist with delivery product
Prepare tasting activations
Support offsite events
Support offsite activations
How You'll Work.
Communication Scope
Professional communication; Public speaking
Process & Methodology
Project management
Full Job Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: * EAT authentic Italian food at our restaurants, cafés and to-go counters * SHOP a selection of high-quality Italian, local and homemade products * LEARN through our classes and our team’s product knowledge Please note, this is a multi-unit role that requires the ability to work between all Eataly Toronto locations: Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and the Distillery. An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events & Education Manager. * Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in * Supports set up, execution and tear-down of storewide events * Ensures all glassware, cutlery and printed collateral are prepared ahead of each event * Leads private and consumer store tours * Supports the cooking school chefs and the Events & Education Leads in guest interactions during events * Assists with packaging and delivery of product for virtual events * Prepares and executes tasting activations on the floor to support product sales and marketing events * Supports offsite events and activations as needed * Performs other duties as required or assigned ## Qualifications * High school diploma or equivalent * 1+ years of experience in restaurant operations, quick-service or events * 1+ years of experience in a fast-paced customer service environment * Excellent organizational, project management and time management skills * Outstanding professional communication, public speaking, editorial, and
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