Eataly North America

Hospitality

Multi-UnitEventsandEducationAssociate(Full-Time)

CA$0k+ Toronto, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Multi-Unit Events and Education Associate (Full-Time) at Eataly North America. Skills: Events execution, Guest interaction, Product sales. Assist guests with shopping decisions. Share stories of product origins”

What You'll Achieve.

Support product sales; Support marketing events

Industry & Context.

Hospitality
Eligibility Requirements

Availability evenings, Availability weekends, Availability holidays, Ability to lift 50 pounds, Mobility for 8 hours

What They're Looking For.

Must Have

1+ years restaurant operations, 1+ years customer service, SmartServe certified, Ability to lift 50 pounds, Mobility for 8 hours

Nice to Have

Knowledge of Italian food, Passion for Italian beverage, Proficiency with Microsoft Office, Proficiency with Eventbrite, Proficiency with Salido, Proficiency with Catapult systems

What You'll Do.

Assist guests with shopping decisions

Share stories of product origins

Advise on food pairings

Advise on beverage pairings

Execute cooking classes

Execute wine tastings

Execute brand partnership events

Execute other activations

Serve guests at events

Tear down event tables

Check in guests at events

Support storewide event setup

Support storewide event execution

Support storewide event tear-down

Prepare glassware for events

Prepare cutlery for events

Prepare printed collateral for events

Lead private store tours

Lead consumer store tours

Support cooking school chefs

Assist with packaging product

Assist with delivery product

Prepare tasting activations

Support offsite events

Support offsite activations

How You'll Work.

Communication Scope

Professional communication; Public speaking

Process & Methodology

Project management

Full Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: * EAT authentic Italian food at our restaurants, cafés and to-go counters * SHOP a selection of high-quality Italian, local and homemade products * LEARN through our classes and our team’s product knowledge Please note, this is a multi-unit role that requires the ability to work between all Eataly Toronto locations: Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and the Distillery. An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events & Education Manager. * Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in * Supports set up, execution and tear-down of storewide events * Ensures all glassware, cutlery and printed collateral are prepared ahead of each event * Leads private and consumer store tours * Supports the cooking school chefs and the Events & Education Leads in guest interactions during events * Assists with packaging and delivery of product for virtual events * Prepares and executes tasting activations on the floor to support product sales and marketing events * Supports offsite events and activations as needed * Performs other duties as required or assigned ## Qualifications * High school diploma or equivalent * 1+ years of experience in restaurant operations, quick-service or events * 1+ years of experience in a fast-paced customer service environment * Excellent organizational, project management and time management skills * Outstanding professional communication, public speaking, editorial, and

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