Home Instead
Healthcare
MultiUnitDeputyManager
Neural analysis suggests this role is
optimal for mid candidates.
“Multi Unit Deputy Manager at Home Instead. Skills: Care planning, Risk assessments, Staff management, Business growth. Manage day to day running. Ensure compliance with requirements”
What You'll Achieve.
Ensure delivery of outstanding quality care; Achieve business growth targets
Industry & Context.
Work accurately under pressure; Remain calm whilst dealing with multiple priorities
Participating in on-call rota, Covering clients visits, DBS enhanced disclosure
What They're Looking For.
Must Have
Level 3 NVQ, Extensive care experience, Excellent customer service skills, Staff management skills, Knowledge of compliance requirements, Understanding of legislative requirements, Skills in conducting care assessment, Skills in care planning, Influencing skills, Ability to build relationships, Organisation skills, Planning skills, Work accurately under pressure, Good understanding of systems, Good understanding of processes, Drive and motivation, Commercially aware, Negotiating skills, Responsive, Agile, Remain calm under pressure, Good working knowledge of IT systems, Experience of Microsoft Office, Experience of Google Suite, Experience working with databases, Experience with virtual communication platforms, Ability to learn new technologies, Driving licence, Access to a vehicle
Nice to Have
Willing to work towards Level 5 Diploma, Achievement of business growth targets
What You'll Do.
Manage day to day running
Ensure compliance with requirements
Support business growth
Convert new client enquiries
Conduct risk assessments
Deliver exceptional service
Manage workloads accordingly
Participate in on-call rota
How You'll Work.
Team & Collaboration
Work with Group Registered Manager
Process & Methodology
Planning, Organising
Full Job Description
* Our Medway office was established in 2021 and our Sittingbourne Office was opened in 2025. Our mission is to brighten the lives of older people giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business. Multi Unit Deputy Manager (Medway & Sittingbourne area) Full Time | £28,000 per year Job Purpose: To be accountable for the management of the day to day running of Home Instead client operations, ensuring compliance with all governing body requirements and legislation relevant to the service. We are looking for a highly skilled Deputy Manager with a strong care background to join our team in Medway & Sittingbourne. As our Deputy Manager, you will work closely with our Group Registered Manager and be responsible for the growth and development of our care service ensuring the delivery of outstanding quality care. In this varied and challenging role, you will be involved in: * Converting new client enquiries * Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements. * Managing a team making sure that exceptional service is delivered to our clients and workloads are managed accordingly. To be successful, you will: * Have Level 3 NVQ and be willing to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent. * Have extensive care experience with excellent customer service and staff management skills. * Excellent knowledge and understanding of compliance and legislative requirements of the Care Standards regulations. * Strong skills in conducting care assessment and care planning. * Have strong influencing skills * Be able to demonstrate achievement of business growth targets * Have the ability to build good working relationships. * Have strong organisation and planning skills * Be able to work well and accurately under p
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