Dexterra
Facilities Services
Multi-SitePorter(HybridConcierge&FacilitiesSupport)
Neural analysis suggests this role is
optimal for mid candidates.
“Multi-Site Porter (Hybrid Concierge & Facilities Support) at Dexterra. Skills: customer service, facilities support, concierge service, porter duties, light handyperson tasks. Support meeting and event setups, including furniture arrangement and room readiness. Assist with executive and leadership meeting preparation”
What You'll Achieve.
delivering a high-quality workplace experience; ensuring common areas, meeting spaces, and amenities are clean, safe, functional, and ready for use at all times; reduce reactive issues; supports tenant satisfaction; contributes to a safe, efficient workplace
Industry & Context.
Comfortable in a physically active role (walking, light lifting, room setups)
What They're Looking For.
Must Have
1–3 years of experience in a customer-facing or facility support role preferred, High school diploma or equivalent, Basic computer skills (email, Teams, ticketing systems)
Nice to Have
Previous experience in hospitality, concierge, facilities, or corporate support, Day porter or building attendant experience, Conference services or event setup experience, Light handyperson or general maintenance experience, Familiarity with corporate office environments
What You'll Do.
Support meeting and event setups
including furniture arrangement and room readiness
Assist with executive and leadership meeting preparation
Coordinate and communicate service requests to appropriate personnel
Provide timely updates and escalate issues as required
Perform proactive rounds of lobbies
Restock consumables (paper products
Respond quickly to spills
Assist with internal moves
Perform minor repairs and adjustments
Identify maintenance issues and escalate when work is beyond scope
Follow all safety procedures and use PPE as required
Identify and report hazards
and service standards
Complete daily checklists and documentation
How You'll Work.
Team & Collaboration
cross-functional coordination; Coordinate and communicate service requests to appropriate personnel; escalate issues as required; support a broader Integrated Facilities Management (IFM) program
Communication Scope
customer service and communication skills; Communicate service requests to appropriate personnel; Provide timely updates
Full Job Description
WHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully. Role Summary The Multi-Site Porter plays a key role in delivering a high-quality workplace experience by providing proactive, hands-on support across client facilities. This role blends concierge-style service with porter and light facility support, ensuring common areas, meeting spaces, and amenities are clean, safe, functional, and ready for use at all times. The successful candidate will be service-oriented, detail-focused, and comfortable working independently in a dynamic corporate environment. This role is highly visible and interacts regularly with tenants, visitors, and client leadership. Key Responsibilities Tenant Support * Support meeting and event setups, including furniture arrangement and room readiness * Assist with executive and leadership meeting preparation * Coordinate and communicate service requests to appropriate personnel * Provide timely updates and escalate issues as required Porter & Facility Support * Perform proactive rounds of lobbies, washrooms, kitchens, and common areas * Restock consumables (paper products, soap, sanitizer, coffee supplies, etc.) * Respond quickly to spills, cleanliness issues, and urgent requests * Support waste, recycling, and general upkeep * Assist with internal moves, deliveries, and basic logistics Light Handyperson Support (Asset) * Perform minor repairs and adjustments such as: * Replacing light bulbs * Tightening hardware * Hanging signage * Resetting furniture or fixtures * Identify mainten
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