Amazon.com Services LLC

Fulfillment Operations Management, Fulfillment Center, amazonfresh

Multi-SiteLeader,AGLNAGFC

$135–183k Wood Dale, Illinois, United States; Minneapolis, Minnesota, United States; Milwaukee, Wisconsin, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Multi-Site Leader, AGL NAGFC at Amazon.com Services LLC. Skills: Operations management, People development, Budgetary management. Drive creation of quality initiatives. Drive creation of process change initiatives”

What You'll Achieve.

Meet business plan; Exceed business plan

Industry & Context.

Fulfillment Operations Management, Fulfillment Center, amazonfresh
Problems you'll solve

Make quick decisions; Make decisions in ambiguity

Eligibility Requirements

Lift and move totes up to 49 pounds, Regular bending, Regular lifting, Regular stretching, Regular reaching, Stand/walk for up to 10-12 hours, Work in environments with variable noise levels, Work in environments with variable lighting conditions, Work in environments with variable temperature variation, Work in chilled spaces, Work in frozen spaces, Access all areas of building, Ascend ladders, Descend ladders, Ascend stairs, Descend stairs, Ascend gangways, Descend gangways, Travel 50% of the time

What They're Looking For.

Must Have

2+ years of equivalent experience, 7+ years of direct leadership experience, Experience in performance metrics, Experience in process improvement, Experience in Lean methodologies, Experience with full staffing lifecycle, Experience interviewing, Experience hiring, Experience performance management, Experience promotions, Experience terminations

Nice to Have

Bachelor's degree or above in Engineering, Bachelor's degree or above in Operations, Bachelor's degree or above in Business Administration, Experience working with changing priorities, Experience working with changing schedules, Experience developing training programs, Experience delivering training programs, Experience with technical writing, Experience in dealing with contingent workforce, Experience prioritizing responsibilities, Experience managing multiple responsibilities, Experience with analytical skills, Experience with attention to detail, Experience with effective communication abilities

What You'll Do.

Drive creation of quality initiatives

Drive creation of process change initiatives

Drive creation of Lean initiatives

Manage teams across various locations

Ensure performance objectives are met

Build leadership bench strength

Lead teams to have high Bias for Action

Lead teams to have high Ownership

Lead teams to Hire and Develop the Best

Enable execution of best-in-class operation

Ensure overall safety of facilities

Ensure overall quality of facilities

Ensure overall performance of facilities

Ensure overall customer experience of facilities

Provide feedback to leaders

Hold leaders accountable for performance

Hold leaders accountable for department performance

Ensure best practices are shared

Build support for projects

Secure support for projects

Build resources for projects

Secure resources for projects

How You'll Work.

Team & Collaboration

Cross-functional coordination; Work with support staff; Work with HR; Work with Finance; Work with Ops Integration; Work with Loss Prevention; Work with Safety

Full Job Description

Our Multi-Site Leaders are responsible for all budgetary, people development and operations objectives for multiple facilities. Their responsibilities include managing and leading teams across various locations, coaching and mentoring to ensure performance objectives are met and building leadership bench strength within the organization. The leader in this role must be nimble, demonstrate high judgment, make quick decisions in the face of ambiguity, and be strong in innovation. In addition, they must lead their teams to have high Bias for Action, Ownership, and have the ability to Hire and Develop the Best. As we continue to grow, we will rely on smart and scalable practices to enable execution of a best-in-class operation and drive cost down. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Amazon Grocery Logistics (AGL) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of their facilities. • Measures performance, provides feedback, and holds leaders accountable for their performance and the performance of their departments. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Ops Integration, Loss Pre

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