Charlotte Tilbury
Cosmetics
MultiSiteBusinessManager
“Multi-Site Business Manager at Charlotte Tilbury. Skills: People management, Travel retail, Sales performance, Team leadership. Set up team members for success. Build a tilbury community”
What You'll Achieve.
Hit daily KPI targets; Hit monthly KPI targets; Achieve market leading results; Maintain #1 ranking; Maintain #1 growth
Industry & Context.
Conflict resolution; Solution orientated
Approximately 60% travel
What They're Looking For.
Must Have
People management experience, Travel retail expertise, Monthly rota scheduling, Payroll budgeting and forecasting, Talent management, Succession planning, HR management processes, Recruiting exceptional talent, Conducting security interviews, Manage a large team, Achieve market leading results, Embed magic service methodology, Build brand awareness, Devise eventing strategy, Tailor approaches to customers, Craft innovative methods, Weekly productivity reporting, Monthly productivity reporting, Liaise with host store partners, Manage stock levels, Adhere to health and safety, Execute visual merchandising, Grooming standards
Nice to Have
Entrepreneurial mindset, Assertive with energy, Emotional intelligence, Engaging personable skills, Build and maintain relationships, Acts with integrity, Hold ownership, Inspirational leadership, Excitement for beauty, Excitement for artistry, Pride in team success, Time management, Prioritization, Agile, Solution orientated, Resilient when dealing with ambiguity, Confident leadership
What You'll Do.
Set up team members for success
Build a tilbury community
Monthly rota scheduling
Monthly payroll budgeting
Motivate team to hit KPI targets
Ongoing talent management
Deal with workplace conflict
Identify training needs
Provide feedback on advancement
Lead and motivate team
Conduct performance 121 meetings
Recruit exceptional talent
Manage end to end recruitment
Source talent locally
Offer support for airport pass
Conduct security interviews
Ensure effective coordination
Ensure effective communication
Ensure effective productivity
Get limitless results from customers
Drive business KPI performance
Achieve market leading results
Ensure best customer experience
Embed magic service methodology
Build brand awareness
Create lasting emotional connections
Focus on travel moments
Understand traveller needs
Plan for calendar year
Consider New Product Launches
Consider activity impacts
Consider market impacts
Devise eventing strategy
Deliver eventing strategy
Navigate team interactions
Navigate consumer interactions
Demonstrate keen business sense
Understand customer needs
Strategize on enhancing sales
Tailor approaches to demographics
Craft innovative methods
Ensure products resonate
Provide weekly productivity reporting
Provide monthly productivity reporting
Liaise with host store partners
Liaise with senior stakeholders
Liaise with external partners
Ensure brand compliance
Analyze stock information
Provide proactive counsel on stock
Adhere to health and safety guidance
Execute flawless visual merchandising
Execute grooming standards
How You'll Work.
Team & Collaboration
Team members; Talent Acquisition Advisor; Host store partners; Senior stakeholders; External partners
Communication Scope
Daily briefs; Performance 121 meetings; Productivity reporting
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