GeneDx
Healthcare
MSLSupportandClinicianEngagement(West)
“MSL Support and Clinician Engagement (West) at GeneDx. Skills: MSL Support, Clinician Engagement, Scientific Triage, Communication. Escalate nuanced scientific discussions. Triage test result discussions”
Industry & Context.
escalating nuanced or complex scientific discussions; Triage requests; solve diagnostic challenges
Occasional travel to conferences, Willing to travel 25%, Sedentary role requiring prolonged computer use, virtual meetings, electronic communication, Work is primarily performed in a remote office setting
What They're Looking For.
Must Have
Bachelor’s degree in genetics, biology, healthcare, life sciences, or related fields, written and verbal communication skills, High level of organization, attention to detail, comfort managing multiple concurrent requests, Ability to work independently in a remote environment, collaborating closely with a national team, Proficiency in Microsoft Office 365, comfort learning new systems and tools, Willing to travel 25%
Nice to Have
Background or experience in genetic counseling assistance, clinical genetics, laboratory medicine, medical affairs, Familiarity with genetic testing concepts, rare disease workflows, pediatric care, Demonstrated interest in a career path toward Medical Science Liaison or other Medical Affairs roles
What You'll Do.
Escalate nuanced scientific discussions
Triage test result discussions
Prepare background summaries
Support clinician interaction
Manage shared MSL inboxes
Document clinician interactions
Contribute to continuous improvement
How You'll Work.
Team & Collaboration
Collaborates closely with MSLs; Medical Affairs leadership; cross functional partners; collaborating closely with a national team
Communication Scope
written and verbal communication skills; communicate clearly and professionally with clinicians
Applying for this MSL Support and Clinician Engagement (West) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about GeneDx?
Real rants from real employees. Read before you apply.