Roofstock
Real Estate
Move-OutCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Move-Out Coordinator at Roofstock. Skills: Move-out process management, Security deposit reconciliation, Resident communication. Manage and track resident move-outs. Analyze security deposits”
Industry & Context.
10% travel, Located in Atlanta, GA, Located in Dallas, TX, Located in Charlotte, NC, Located in Tampa, FL, Background investigation
What They're Looking For.
Must Have
3+ years experience real estate or property management, Ability to cultivate relationships, Ability to de-escalate tough situations, Ability to discuss creative solutions, General understanding of leasing, General understanding of property management, General understanding of real estate investing principles, Excellent verbal communication, Excellent written communication, Experience managing budgets, Experience manipulating spreadsheets, Experience generating financial reports, Tech proficiency Google applications, Tech proficiency workflow engines, Tech proficiency project management tools, Tech proficiency mobile payment applications, Ability to work independently, Ability to work as part of cross-functional team, Ability to drive projects to completion, Flexible schedule, Ability to work evenings, Ability to work weekends, Knowledge of local residential real estate laws, Knowledge of local residential real estate regulations, Must be authorized to work in U.S.
Nice to Have
Bachelor's degree, Real estate license, Trades license, Proficiency property management software, Proficiency inspection software, Proficiency renovation software
What You'll Do.
Manage and track resident move-outs
Analyze security deposits
Reconcile security deposits
Compare inspection findings
Compare move-in documentation
Compare vendor invoices
Compare lease agreements
Serve as point of contact for residents
Provide clear communication to residents
Provide professional communication to residents
Provide empathetic communication to residents
Work cross-functionally with internal departments
Gather necessary documentation
Ensure move-out process alignment
Ensure move-out timelines are met
Conduct appropriate follow-ups
Prevent delays or breaches
Ensure move-out documentation accuracy
Ensure billing records accuracy
Store move-out documentation properly
Meet audit requirements
Meet legal requirements
Maintain knowledge of landlord-tenant laws
Maintain knowledge of internal policies
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Internal departments collaboration
Communication Scope
Verbal communication; Written communication
Process & Methodology
Project management tools
Full Job Description
What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role The Move-Out Coordinator is responsible for ensuring a seamless and compliant resident move-out process, with a strong emphasis on timely and accurate reconciliation of security deposits in accordance with local and state regulations. This role plays a vital part in delivering a positive resident experience at the end of their lease term, while protecting the interests of the property owner. The ideal candidate will be highly detail-oriented and comfortable reviewing and comparing multiple inspection reports, invoices, and documentation to ensure accuracy in resident billing. This is a resident-facing role that also requires frequent cross-functional collaboration with internal teams Responsibilities Manage and track all resident move-outs from notice through finalization, ensuring timely completion of all associated tasks. Analyze and reconcile security deposits in compliance with applicable local and state laws and required timeframes. Compare inspection
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