Aviva
MotorClaimsHandler
“Motor Claims Handler at Aviva. support customers through the journey of making a motor claim. taking the First Notification of Loss”
What You'll Achieve.
get the right outcome for our customers
Industry & Context.
making quick decisions
What They're Looking For.
Must Have
Ability to work at pace, handling multiple tasks, prioritising effectively, IT skills, experience using digital systems
Nice to Have
A supportive team player, eager to learn, A passion for delivering outstanding customer service, taking pride in high‑quality work, Someone who embraces change, enjoys sharing ideas to improve our customers’ experience
What You'll Do.
support customers through the journey of making a motor claim
taking the First Notification of Loss
gathering information to create a new claim
supporting them with provision of a replacement vehicle
providing an update on their vehicle repairs
work proactively to ensure we minimise the inconvenience
juggle multiple tasks at pace
making quick decisions
How You'll Work.
Team & Collaboration
supportive team player
Applying for this Motor Claims Handler role?
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