Aviva

MotorClaimsHandler

£27–30k Glasgow, United Kingdom Permanent Remote Friendly
The Brief

“Motor Claims Handler at Aviva. Skills: customer service, claims handling. support our customers through the journey of making a motor claim. taking the First Notification of Loss”

What You'll Achieve.

minimise the inconvenience to our customers daily lives; get the right outcome for our customers; delivering outstanding customer service; taking pride in high‑quality work

Industry & Context.

Problems you'll solve

making quick decisions to get the right outcome for our customers

What They're Looking For.

Must Have

Ability to work at pace, handling multiple tasks and prioritising effectively, A supportive team player who’s eager to learn, A passion for delivering outstanding customer service and taking pride in high‑quality work, Someone who embraces change and enjoys sharing ideas to improve our customers’ experience, IT skills with experience using digital systems

What You'll Do.

support our customers through the journey of making a motor claim

taking the First Notification of Loss

gathering the right and relevant information to create a new claim

supporting them with provision of a replacement vehicle

providing an update on their vehicle repairs

work proactively to ensure we minimise the inconvenience to our customers daily lives

juggle multiple tasks at pace

making quick decisions to get the right outcome for our customers

How You'll Work.

Team & Collaboration

A supportive team player

Free ATS check

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