Aviva
MotorClaimsHandler
“Motor Claims Handler at Aviva. Skills: customer service, claims handling. support our customers through the journey of making a motor claim. taking the First Notification of Loss”
What You'll Achieve.
minimise the inconvenience to our customers daily lives; get the right outcome for our customers; delivering outstanding customer service; taking pride in high‑quality work
Industry & Context.
making quick decisions to get the right outcome for our customers
What They're Looking For.
Must Have
Ability to work at pace, handling multiple tasks and prioritising effectively, A supportive team player who’s eager to learn, A passion for delivering outstanding customer service and taking pride in high‑quality work, Someone who embraces change and enjoys sharing ideas to improve our customers’ experience, IT skills with experience using digital systems
What You'll Do.
support our customers through the journey of making a motor claim
taking the First Notification of Loss
gathering the right and relevant information to create a new claim
supporting them with provision of a replacement vehicle
providing an update on their vehicle repairs
work proactively to ensure we minimise the inconvenience to our customers daily lives
juggle multiple tasks at pace
making quick decisions to get the right outcome for our customers
How You'll Work.
Team & Collaboration
A supportive team player
Applying for this Motor Claims Handler role?
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