Home Financing Solutions

Retail Banking

MortgageSpecialist

Markham, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Mortgage Specialist at Home Financing Solutions. Skills: Mortgage Lending, Sales, Customer Service, Relationship Management. Cultivates, builds, and manages relationships with a referral network. Build a pipeline of new mortgage business”

What You'll Achieve.

Achieve individual sales and profitability goals

Industry & Context.

Retail Banking
Problems you'll solve

Analytical and problem solving skills - In-depth

What They're Looking For.

Must Have

post-secondary degree in related field of study or an equivalent combination of education and experience, In-depth understanding of the mortgage lending process and applicable regulatory requirements, interpersonal, sales, customer service, and negotiation skills, Expert knowledge of self-management and teamwork, personal lending, relationship sales and management, Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management, knowledge of the broader real estate industry and mortgage market, negotiation skills, Specialized knowledge from education and/or business experience, Verbal & written communication skills - In-depth, Collaboration & team skills - In-depth, Analytical and problem solving skills - In-depth, Influence skills - In-depth

What You'll Do.

and manages relationships with a referral network

Build a pipeline of new mortgage business

Increase BMO’s share of the home financing market

Actively identifies sales opportunities

Refers to BMO colleagues as appropriate

Develops and executes effective marketing and sales programs

Drive business results

Follows corporate policies

legal and regulatory requirements

Proactively contacts referral and origination sources

Assists with the implementation of targeted marketing programs

Actively searches for cross-sell and up-sell opportunities

Achieve individual sales and profitability goals

Supports the delivery of targeted marketing programs

Seeks opportunities to expand network by obtaining referrals

Establishes and enhances the Bank’s community presence

Participates in trade shows

Serves a customer advocate during application and processing activities

Completes onboarding activities as required

Delivers exceptional customer service that builds trust

Guides customers throughout mortgage application and processing activities

Partners with branch teams to properly hand off customers

Finalize mortgage documentation

Refers customers with non-mortgage needs

Resolves or escalates issues to meet customer expectations

Ensures funds are advanced in a timely manner

Provides customers with friendly

and professional service

Identifies client needs for banking products

Refers to appropriate BMO partners

Stays abreast of consumer needs

Addresses customer service issues according to established parameters

Escalates persistent or complex matters to more senior staff

Develops solutions and makes recommendations

Provides advice and guidance to assigned business/group

Supports the execution of strategic initiatives

Helps determine business priorities

Conducts independent analysis and assessment

Liaises with various BMO teams and customers

Ensures satisfactory completion and/or fulfillment of the home financing application

Documents updates in BMO’s internal systems

Analyzes data and information to provide insights and recommendations

Gathers and formats data into regular and ad-hoc reports and dashboards

Provides input into the planning and implementation of operational programs

Executes routine tasks within relevant service level agreements

Organizes work information to ensure accuracy and completeness

Engages with referral network to create relationships

Generate referrals and mortgage originations for clients requiring real estate lending solutions

Completes all necessary transactions in compliance with guidelines

Maintain operational integrity

Thinks creatively and proposes new solutions

Exercises judgment to identify

Works mostly independently

Broader work or accountabilities may be assigned as needed

Take measured risks while protecting the bank

Applying our Risk Management Framework in the execution of your role

Making sound and risk informed decisions

How You'll Work.

Team & Collaboration

Partners with branch teams to properly hand off customers; Refers customers with non-mortgage needs; Escalates persistent or complex matters to more senior staff or other departments for resolution; Supports the execution of strategic initiatives in collaboration with internal and external stakeholders

Communication Scope

Verbal & written communication skills - In-depth

Full Job Description

Application Deadline: 07/03/2026 Address: 710 Markland Street Job Family Group: Retail Banking Sales & Service Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential. Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements. * Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions. * Assists with the implementation of targeted marketing programs, promotions, and other initiatives. * Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals. * Supports the delivery of targeted marketing programs, promotions, and other initiatives. * Seeks opportunities to expand network by obtaining referrals and originations from existing relationships. * Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events. * Serves a customer advocate during application and processing activities. * Completes onboarding activities as required. * Delivers exce

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