BMO
Retail Banking
MortgageSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Mortgage Specialist at BMO. Skills: Mortgage lending, Sales, Customer service. Cultivate, build, and manage relationships with a referral network. Build a pipeline of new mortgage business”
What You'll Achieve.
Achieve your full potential; Achieve individual sales and profitability goals
Industry & Context.
Analytical and problem solving skills - In-depth; Exercise judgment to identify, diagnose, and solve problems within given rules
What They're Looking For.
Must Have
3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience, In-depth understanding of the mortgage lending process and applicable regulatory requirements, interpersonal, sales, customer service, and negotiation skills, Expert knowledge of self-management and teamwork, personal lending, relationship sales and management, Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management, knowledge of the broader real estate industry and mortgage market, negotiation skills, Specialized knowledge from education and/or business experience, Verbal & written communication skills - In-depth, Collaboration & team skills - In-depth, Analytical and problem solving skills - In-depth, Influence skills - In-depth
Nice to Have
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
What You'll Do.
and manage relationships with a referral network
Build a pipeline of new mortgage business
Increase BMO’s share of the home financing market
Actively identify sales opportunities
Develop and execute effective marketing and sales programs
Follow corporate policies
legal and regulatory requirements
Proactively contact referral and origination sources
Assist with the implementation of targeted marketing programs
Actively search for cross-sell and up-sell opportunities
Support the delivery of targeted marketing programs
Seek opportunities to expand network by obtaining referrals
Establish and enhance the Bank’s community presence
Serve a customer advocate during application and processing
Complete onboarding activities as required
Deliver exceptional customer service
Guide customers throughout mortgage application and processing
Partner with branch teams to properly hand off customers
Resolve or escalate issues to meet customer expectations
Provide customers with friendly
and professional service
Identify client needs for banking products
Refer to appropriate BMO partners
Stay abreast of consumer needs
Address customer service issues according to established parameters
Develop solutions and make recommendations
Provide advice and guidance to assigned business/group
Support the execution of strategic initiatives
Help determine business priorities
Conduct independent analysis and assessment
Liaise with various BMO teams and customers
Document updates in BMO’s internal systems
Analyze data and information to provide insights
Gather and format data into regular and ad-hoc reports
Provide input into the planning and implementation of operational programs
Execute routine tasks within relevant service level agreements
Organize work information to ensure accuracy and completeness
Engage with referral network to create relationships
Complete all necessary transactions in compliance with guidelines
Think creatively and propose new solutions
Exercise judgment to identify
Take measured risks while protecting the bank
How You'll Work.
Team & Collaboration
Partner with branch teams; Liaise with various BMO teams and customers; Support the execution of strategic initiatives in collaboration with internal and external stakeholders
Communication Scope
Verbal & written communication skills - In-depth
Full Job Description
Application Deadline: 06/29/2026 Address: 22410 Lougheed Highway Job Family Group: Retail Banking Sales & Service Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential. Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements. * Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions. * Assists with the implementation of targeted marketing programs, promotions, and other initiatives. * Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals. * Supports the delivery of targeted marketing programs, promotions, and other initiatives. * Seeks opportunities to expand network by obtaining referrals and originations from existing relationships. * Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events. * Serves a customer advocate during application and processing activities. * Completes onboarding activities as required. * Delivers e
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