BMO
Retail Banking
MortgageSpecialist
“Mortgage Specialist at BMO. Skills: Mortgage lending, Sales, Customer service. Cultivates, builds, and manages relationships with referral network. Builds pipeline of new mortgage business”
What You'll Achieve.
Achieve full potential; Achieve individual sales and profitability goals; Achieve target for the first year in this position
Industry & Context.
Analytical and problem solving skills - In-depth; Exercises judgment to identify, diagnose, and solve problems within given rules
What They're Looking For.
Must Have
post-secondary degree in related field of study or an equivalent combination of education and experience, In-depth understanding of the mortgage lending process and applicable regulatory requirements, interpersonal, sales, customer service, and negotiation skills, Expert knowledge of self-management and teamwork, personal lending, relationship sales and management, Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management, knowledge of the broader real estate industry and mortgage market, negotiation skills, Specialized knowledge from education and/or business experience, Verbal & written communication skills - In-depth, Collaboration & team skills - In-depth, Analytical and problem solving skills - In-depth, Influence skills - In-depth
Nice to Have
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
What You'll Do.
and manages relationships with referral network
Builds pipeline of new mortgage business
Increases BMO’s share of home financing market
Identifies sales opportunities
Refers to BMO colleagues
Develops and executes marketing and sales programs
Drives business results
Follows corporate policies
Contacts referral and origination sources
Leads discussions about home financing solutions
Assists with implementation of marketing programs
Searches for cross-sell and up-sell opportunities
Achieves individual sales and profitability goals
Supports delivery of marketing programs
Expands network by obtaining referrals
Establishes and enhances Bank’s community presence
Participates in trade shows
Serves customer advocate during application and processing
Completes onboarding activities
Delivers exceptional customer service
Builds trust through expertise
Guides customers throughout mortgage application
Partners with branch teams
Finalizes mortgage documentation
Refers customers with non-mortgage needs
Resolves or escalates issues
Ensures funds are advanced
and professional service
Identifies client needs for banking products
Refers to appropriate BMO partners
Stays abreast of consumer needs
Stays abreast of industry trends
Stays abreast of best practices
Stays abreast of regulatory requirements
Addresses customer service issues
Escalates complex matters
Develops solutions and makes recommendations
Provides advice and guidance
Supports execution of strategic initiatives
Helps determine business priorities
Conducts independent analysis and assessment
Liaises with BMO teams and customers
Ensures satisfactory completion of home financing application
Documents updates in BMO’s internal systems
Analyzes data and information
Gathers and formats data into reports
Provides input into planning
Executes routine tasks
Organizes work information
Engages with referral network
Generates referrals and mortgage originations
Completes necessary transactions
Maintains operational integrity
Thinks creatively and proposes new solutions
Exercises judgment to solve problems
Works mostly independently
Applies Risk Management Framework
Makes sound and risk informed decisions
How You'll Work.
Team & Collaboration
Partners with branch teams; Supports the execution of strategic initiatives in collaboration with internal and external stakeholders; Liaises with various BMO teams and customers
Communication Scope
Verbal & written communication skills - In-depth
Applying for this Mortgage Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about BMO?
Real rants from real employees. Read before you apply.