BMO

Retail Banking

MortgageSpecialist

Ajax, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Mortgage Specialist at BMO. Skills: Mortgage lending, Sales, Customer service. Cultivates, builds, and manages relationships with referral network. Builds pipeline of new mortgage business”

What You'll Achieve.

Achieve full potential; Achieve individual sales and profitability goals; Achieve target for the first year in this position

Industry & Context.

Retail Banking
Problems you'll solve

Analytical and problem solving skills - In-depth; Exercises judgment to identify, diagnose, and solve problems within given rules

What They're Looking For.

Must Have

post-secondary degree in related field of study or an equivalent combination of education and experience, In-depth understanding of the mortgage lending process and applicable regulatory requirements, interpersonal, sales, customer service, and negotiation skills, Expert knowledge of self-management and teamwork, personal lending, relationship sales and management, Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management, knowledge of the broader real estate industry and mortgage market, negotiation skills, Specialized knowledge from education and/or business experience, Verbal & written communication skills - In-depth, Collaboration & team skills - In-depth, Analytical and problem solving skills - In-depth, Influence skills - In-depth

Nice to Have

If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.

What You'll Do.

and manages relationships with referral network

Builds pipeline of new mortgage business

Increases BMO’s share of home financing market

Identifies sales opportunities

Refers to BMO colleagues

Develops and executes marketing and sales programs

Drives business results

Follows corporate policies

Contacts referral and origination sources

Leads discussions about home financing solutions

Assists with implementation of marketing programs

Searches for cross-sell and up-sell opportunities

Achieves individual sales and profitability goals

Supports delivery of marketing programs

Expands network by obtaining referrals

Establishes and enhances Bank’s community presence

Participates in trade shows

Serves customer advocate during application and processing

Completes onboarding activities

Delivers exceptional customer service

Builds trust through expertise

Guides customers throughout mortgage application

Partners with branch teams

Finalizes mortgage documentation

Refers customers with non-mortgage needs

Resolves or escalates issues

Ensures funds are advanced

and professional service

Identifies client needs for banking products

Refers to appropriate BMO partners

Stays abreast of consumer needs

Stays abreast of industry trends

Stays abreast of best practices

Stays abreast of regulatory requirements

Addresses customer service issues

Escalates complex matters

Develops solutions and makes recommendations

Provides advice and guidance

Supports execution of strategic initiatives

Helps determine business priorities

Conducts independent analysis and assessment

Liaises with BMO teams and customers

Ensures satisfactory completion of home financing application

Documents updates in BMO’s internal systems

Analyzes data and information

Gathers and formats data into reports

Provides input into planning

Executes routine tasks

Organizes work information

Engages with referral network

Generates referrals and mortgage originations

Completes necessary transactions

Maintains operational integrity

Thinks creatively and proposes new solutions

Exercises judgment to solve problems

Works mostly independently

Applies Risk Management Framework

Makes sound and risk informed decisions

How You'll Work.

Team & Collaboration

Partners with branch teams; Supports the execution of strategic initiatives in collaboration with internal and external stakeholders; Liaises with various BMO teams and customers

Communication Scope

Verbal & written communication skills - In-depth

Full Job Description

Application Deadline: 07/03/2026 Address: 180 Kingston Rd E, Unit B1 Job Family Group: Retail Banking Sales & Service Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential. Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements. * Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions. * Assists with the implementation of targeted marketing programs, promotions, and other initiatives. * Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals. * Supports the delivery of targeted marketing programs, promotions, and other initiatives. * Seeks opportunities to expand network by obtaining referrals and originations from existing relationships. * Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events. * Serves a customer advocate during application and processing activities. * Completes onboarding activities as required. * Delive

Free ATS check

Applying for this Mortgage Specialist role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about BMO?

Real rants from real employees. Read before you apply.

Read Company Rants →