Company
Financial Services
MortgageOperationsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Mortgage Operations Analyst. Skills: Mortgage operations, Loan file review, Documentation validation. Review mortgage loan files. Validate borrower documentation”
Industry & Context.
Identify missing documents; Identify discrepancies; Identify compliance gaps; Coordinate resolution; Clear underwriting conditions
Fast-paced remote environment
What They're Looking For.
Must Have
2+ years mortgage operations experience, Understanding of mortgage lifecycle, Hands-on Encompass LOS experience, Solid knowledge of mortgage documentation, Ability to calculate qualifying income, Analytical skills, Proficiency in Microsoft Excel, Proficiency in Microsoft Office tools, English communication skills, Manage multiple loan files independently, Fast-paced remote environment experience
Nice to Have
Familiarity with Non-QM loan products, Familiarity with DSCR loan products, Familiarity with RTL loan products, Familiarity with agency loan products, Understanding of TRID regulations, Understanding of RESPA regulations, Understanding of TILA regulations
What You'll Do.
Review mortgage loan files
Validate borrower documentation
Calculate qualifying income
Confirm source-of-funds accuracy
Review accuracy of Initial Disclosures
Ensure compliance of Initial Disclosures
Identify missing documents
Identify discrepancies
Identify compliance gaps
Coordinate resolution with stakeholders
Clear underwriting conditions
Review loan files in Encompass
Update loan files in Encompass
Manage loan files in Encompass
Manage milestones in Encompass
Manage service orders in Encompass
Communicate with internal teams
Communicate with borrowers
Obtain required documentation
Maintain documentation of findings
Maintain documentation of actions
Maintain documentation of updates
Support process improvement
Support quality initiatives
How You'll Work.
Team & Collaboration
Internal teams; U.S.-based teams
Communication Scope
Written English; Verbal English
Full Job Description
## Accountabilities Review residential mortgage loan files across the full lifecycle, including pre-closing, closing, and post-closing stages. Validate borrower documentation such as income (W-2, self-employed, bank statements, DSCR), assets, credit, and collateral records. Calculate qualifying income, verify reserves, and confirm source-of-funds accuracy across multiple documentation types. Review and ensure accuracy and compliance of Initial Disclosures and related mortgage documentation. Identify missing documents, discrepancies, and compliance gaps, and coordinate resolution with relevant stakeholders. Clear underwriting conditions, including those generated by AI-driven underwriting systems. Work within Encompass LOS to review, update, and manage loan files, milestones, and service orders. Communicate with internal teams and borrowers (when needed) to obtain required documentation and resolve issues. Maintain accurate documentation of findings, actions, and updates across internal systems. Support process improvement and quality initiatives across mortgage operations workflows. Requirements: 2+ years of hands-on U.S. mortgage operations experience in processing, underwriting support, closing, or post-close roles. Strong understanding of the full residential mortgage lifecycle, not limited to a single function. Mandatory hands-on experience with Encompass LOS. Solid knowledge of mortgage documentation, disclosures, and loan file review processes. Ability to calculate qualifying income across wage-earner, self-employed, and bank statement profiles. Strong analytical skills with excellent attention to detail and accuracy. Proficiency in Microsoft Excel and Microsoft Office tools. Strong written and verbal English communication skills for coordination with U.S.-based teams. Ability to manage multiple loan files independently in a fast-paced remote environment. Familiarity with Non-QM, DSCR, RTL, or agency loan products is a plus. Understanding of TRID, RESPA, or TI
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