Neo
Fintech
MortgageFulfillmentOfficer
“Mortgage Fulfillment Officer at Neo. Skills: Mortgage fulfillment, Documentation review, Broker communication. Review mortgage documentation. Ensure adherence to Neo's guidelines”
What You'll Achieve.
Streamlining the mortgage approval process; Maintaining the efficiency of our underwriting team; Serves as a vital safeguard for fraud mitigation
Industry & Context.
Problem-solving skills; Analytical: You can break down complex information for our clients
Security screening, Criminal records check, Credit check
What They're Looking For.
Must Have
1-2 years of mortgage fulfillment experience, Google Suite platform, verbal and written communication skills, Ability to comprehend and assess documentation relating to mortgage down payment and borrower income confirmation, Mindful awareness of fraud risk, Detailed knowledge of mortgage funding, Detailed knowledge of quality assurance processes
Nice to Have
Relevant post-secondary degree and/or experience as a mortgage professional
What You'll Do.
Review mortgage documentation
Ensure adherence to Neo's guidelines
Communicate with brokers
Secure outstanding items
Follow up for outstanding documents
Conduct verbal verification of employment
Manage Documents Management System
Satisfy conditions to bring files to broker complete
Liaise with third party service providers
Keep informed of Neo mortgage products
Complete ad hoc requests
How You'll Work.
Team & Collaboration
Work as part of a team; Collaborating with the brightest minds
Communication Scope
Verbal communication skills; Written communication skills; Proactive communication with brokers; Manage communication from third party service providers; Honest conversations
Process & Methodology
Project Manager: You take ownership of anything that is assigned to you
Applying for this Mortgage Fulfillment Officer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Neo?
Real rants from real employees. Read before you apply.