D2B

Finance

MortgageBrokerAssistant

$70–85k Manila, Metro Manila, Philippines FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Mortgage Broker Assistant at D2B. Skills: Loan Processing, Mortgage Broker Support, MyCRM, Broker Engine, Residential lending process, Compliance requirements (NCCP). Manage the lifecycle of loan applications from initial data entry through to settlement, ensuring all documentation is accurate and compliant.. Maintain and update client records within MyCRM and Broker Engine, ensuring the pipeline is organized and milestones are met.”

Industry & Context.

Finance

What They're Looking For.

Must Have

2–3 years of experience in a Loan Processing or Mortgage Broker Support role within the Australian mortgage industry, Demonstrated expertise in both MyCRM and Broker Engine, A understanding of the end-to-end residential lending process and current compliance requirements (NCCP)

Nice to Have

Certificate IV in Finance and Mortgage Broking or equivalent industry experience

What You'll Do.

Manage the lifecycle of loan applications from initial data entry through to settlement

ensuring all documentation is accurate and compliant.

Maintain and update client records within MyCRM and Broker Engine

ensuring the pipeline is organized and milestones are met.

Act as the primary point of contact for lenders and credit assessors to track application status

and expedite approvals.

proactive updates to clients throughout the application process

maintaining our firm's reputation for transparency and exceptional service.

Perform thorough reviews of supporting documents (payslips

etc. ) to ensure they meet specific lender credit policies and internal standards.

Assist Brokers with the preparation of Compliance Documents (SOCA/NCCP) and help streamline office workflows to increase efficiency.

How You'll Work.

Communication Scope

Client Communication; Provide regular, proactive updates to clients

Full Job Description

Position: Mortgage Broker Assistant Salary: PHP 70,000 - 85,000 per month Working Hours & Conditions: Aligned with AU hours; full-time (remote) **OVERVIEW** : As a **Mortgage Broker Assistant** , you will be the engine behind our residential and commercial lending operations, ensuring every application is handled with precision, speed, and a commitment to excellence. **RESPONSIBILITIES** : * End-to-End Loan Processing: Manage the lifecycle of loan applications from initial data entry through to settlement, ensuring all documentation is accurate and compliant. * CRM & Pipeline Management: Maintain and update client records within MyCRM and Broker Engine, ensuring the pipeline is organized and milestones are met. * Lender Liaison: Act as the primary point of contact for lenders and credit assessors to track application status, resolve queries, and expedite approvals. * Client Communication: Provide regular, proactive updates to clients throughout the application process, maintaining our firm's reputation for transparency and exceptional service. * Compliance & Quality Control: Perform thorough reviews of supporting documents (payslips, bank statements, etc.) to ensure they meet specific lender credit policies and internal standards. * Administrative Support: Assist Brokers with the preparation of Compliance Documents (SOCA/NCCP) and help streamline office workflows to increase efficiency. **Requirements** **QUALIFICATIONS** : * Experience: 2–3 years of experience in a Loan Processing or Mortgage Broker Support role within the Australian mortgage industry. * Software Proficiency: Demonstrated expertise in both MyCRM and Broker Engine. This is a non-negotiable requirement for this role. * Technical Knowledge: A strong understanding of the end-to-end residential lending process and current compliance requirements (NCCP). **NICE TO HAVE (not required)** : * Education: Certificate IV in Finance and Mortgage Broking (preferred) or equivalent industry experience.

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