Hewlett Packard Enterprise

Technology

MorpheusEnterpriseandVMwareEssentialsSupportEngineer

₹12–18L ~AI est. Bengaluru, Karnātaka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Morpheus Enterprise and VMware Essentials Support Engineer at Hewlett Packard Enterprise. Skills: VMware Essentials, Morpheus Enterprise, Linux Support, Cloud Support. Provide technical support for VM Essentials and Morpheus. Diagnose and troubleshoot issues related to virtualization, compute,”

What You'll Achieve.

Drive timely resolution of support cases; Ensure successful deployment and evaluation; Improve internal knowledge bases; Improve team technical capabilities

Industry & Context.

Technology
Problems you'll solve

Diagnose and troubleshoot issues; Root cause analysis; Resolve complex production issues; Blocker resolution

What They're Looking For.

Must Have

Mandatory Linux Expertise, L2/L3 Linux troubleshooting skills, 3–7 years of experience supporting virtualization, cloud, or datacenter systems, Troubleshooting in compute, storage, networking, or automation solutions, Experience with PoC's, deployments, or customer-facing technical roles, Proficiency in scripting/log analysis, Experience diagnosing system issues related to OS performance, services, storage, networking, and system logs, Ability to perform root cause analysis, Resolve complex production issues

Nice to Have

PowerShell, Bash, Python preferred, Deep understanding of networking concepts, SDN exposure is an added asset, Exposure to Morpheus, vSphere, vCenter, or comparable CMP/VM platforms, Experience with hybrid cloud environments (Azure, AWS, GCP), Understanding of API integrations, automation workflows, or infrastructure-as-code tools, Ability to work in fast-paced environments with global customers

What You'll Do.

Provide technical support for VM Essentials and Morpheus

Diagnose and troubleshoot issues related to virtualization

Drive timely resolution of support cases in alignment

Assist customers during PoC cycles with configuration validation

Assist customers with environment readiness

Assist customers with blocker resolution

Document best practices

Collaborate with cross-functional teams

Own advanced troubleshooting

Lead customer PoC's end-to-end

Ensure successful deployment and evaluation

Analyze deeper issues across storage

Work closely with Product/Engineering teams to validate customer-found

Serve as a technical advisor for partners

Serve as a technical advisor for premium customer

Mentor Intermediate engineers

Help improve team technical capabilities

How You'll Work.

Team & Collaboration

Cross-functional teams; Product teams; Engineering teams; Sales Engineering; Partners; Premium customer accounts

Full Job Description

Morpheus Enterprise and VMware Essentials Support Engineer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **HPE Operations** is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you **What you’ll do:** **Key Responsibilities:** * Provide technical support for VM Essentials and Morpheus Enterprise deployments across on‑prem, hybrid, and cloud environments. * Diagnose and troubleshoot issues related to virtualization, compute, storage, networking, and automation platforms. * Drive timely resolution of support cases in alignment with SLAs. * Assist customers during PoC cycles with configuration validation, environment readiness, and blocker resolution. * Document solutions, FAQs, and best practices to improve internal knowledge bases. * Collaborate with cross‑func

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