Stripe
Financial Infrastructure
MonetizationOperationsAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Monetization Operations Analyst at Stripe. Skills: Onboarding of contracts, Workflow management, Financial systems improvement, Process scaling, User inquiry resolution, Audit support, Project execution. Onboarding sold custom contracts into billing systems. Understanding legal languages of contracts”
What You'll Achieve.
Improve user experience through accurate and timely onboarding of contracts, workflows; Deliver improvements in integrated financial systems; Scale operations; Improve user experience; Make a real impact through process enhancements; Build a brand-new team and operational culture
Industry & Context.
Excellent problem-solving skills; Demonstrated ability to analyze problems and data sets to make complex investigation decisions; Independently analyze and evaluate information from various data sources to determine a course of action for a matched case; Solving problems via infrastructure and automation
What They're Looking For.
Must Have
4-5 years of relevant financial operations/billing experience or 3+ years of customer service experience with a degree in Business Administration, Finance, or relevant field, Excellent communication and organizational skills, both written and verbal, Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions, knowledge of gSuite tools, Salesforce and MS-Office products, experience working with/analyzing contracts and large data sets, Independently analyze and evaluate information from various data sources to determine a course of action for a matched case, Demonstrated experience partnering with cross-functional stakeholders, Demonstrated history of taking on various types of challenging projects and producing results, Solution-oriented mindset with enthusiasm for establishing best practices, Self-disciplined, diligent, proactive and detail oriented
Nice to Have
Knowledge in payments and the fintech industry, The ability to be flexible and comfortable with changing requirements, A builder's mindset and a willingness to question assumptions and conventional wisdom, A passion for creating new systems and solving problems via infrastructure and automation
What You'll Do.
Onboarding sold custom contracts into billing systems
Understanding legal languages of contracts
Building scalable and auditable onboarding processes
Partnering with internal systems
engineer and account managers to develop and improve processes
Solving user inquiries related to onboarding implementation
Troubleshooting issues
Analyzing processes and instigating changes
Assisting with system implementations for billings and collections
Assisting with internal and external ad-hoc audit support
Assisting with the execution of key projects and programs
Assisting with monthly and quarterly flux analysis of key metrics
Assisting with ad hoc projects
How You'll Work.
Team & Collaboration
Partner with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer and account managers; Partner with account managers; Work closely with other Stripe teams
Communication Scope
Excellent communication skills, both written and verbal
Process & Methodology
Assisting with the execution of key projects and programs
Full Job Description
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions, procurement, billing and payroll services, strategic sourcing, and supplier relationship management to Stripe. What you’ll do We're looking for a Monetization Operations Analyst to join our growing team. This individual will help us improve user experience through accurate and timely onboarding of contracts, workflows and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers. Responsibilities Be responsible for onboarding sold custom contracts into our billing systems Ability to understand the legal languages of the contract and comfortable working on it and have strong attention to detail Build scalable and auditable onboarding processes for new and existing users Partner with internal systems, deal desk, legal, sales ops, internal audit, go-to-market, engineer and account managers to develop and improve the process. Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections and if needed troubleshoot as well. Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to assist with system implementations for billings, collections, and assist with internal and exter
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