Lucid Motors
MobileServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Mobile Service Technician at Lucid Motors. Skills: Electric Vehicle systems, Field service, Customer service. Perform field service repairs. Diagnose Lucid Motors vehicles”
Industry & Context.
Creatively solve problems
Service van or truck provided, Travel in assigned territory, Valid driver’s license
What They're Looking For.
Must Have
2-5 years automotive service technician experience, ASE certifications obtained within 6-8 months, Knowledge of High Voltage systems, Knowledge of Low Voltage systems, Knowledge of Electric Vehicle powertrain, Customer facing experience, Proficient in Microsoft Office, Learn proprietary DMS software, EPA 609 Certification, Willingness to complete CPR training, Valid driver’s license, No suspensions within past year
Nice to Have
ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS), Previous Mobile Service Technician experience, Previous EV diagnosis and repair experience, Experience in luxury automobile repair
What You'll Do.
Perform field service repairs
Diagnose Lucid Motors vehicles
Maintain Lucid Motors vehicles
Repair Lucid Motors vehicles
Manage parts inventory
Provide high level customer experience
Document customer vehicle interactions
Perform walk-around process
Perform write-up process
Ascertain client needs
Document client concerns
Follow repair order procedures
Schedule appointments
Update customers on repair status
Follow up after repairs
Review appointment schedule
Provide support at Service Center
Travel in assigned territory
Travel to other service locations
How You'll Work.
Team & Collaboration
Work independently; Work as part of a team
Communication Scope
Written communication; Verbal communication
Full Job Description
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Mobile Service Technician is a unique position that covers field service repairs. This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field. Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion. Responsibilities: Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management Work directly with clients to provide a high level of customer experience Effectively work with the appropriate software suite to properly and co
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