Mercer
Benefits Management
MMBMultinationalClientServiceManager
“MMB Multinational Client Service Manager at Mercer. Skills: Client Service Management, Global Benefits Management, Multinational Client Support. Be the main client and internal point of contact for APAC Employee Health and Benefits management. Support multinational clients place their health and risk policies across Asia”
What You'll Achieve.
Effective placement of Health and Benefits risks; Address specific client and market challenges; Maintain sustainable plans
Industry & Context.
Analytical skills; Identify key claims drivers; Supporting regional consistency in design
Working at least three days a week in the office
What They're Looking For.
Must Have
domain knowledge and experience in health and benefits domain, 5+ years of experience with global or regional benefit management, Experience working across multiple countries, oral and written communication & presentation skills, Good analytical skills reading, interpreting and communicating data, attention to detail, Ability to work within a team environment across borders & manage internal stakeholders, teamwork skills combined with the ability to work independently with minimal supervision
What You'll Do.
Be the main client and internal point of contact for APAC Employee Health and Benefits management
Support multinational clients place their health and risk policies across Asia
develop and maintain client management tools
Monitor and ensure services provided to the client are in line with guidance
Execute clients ongoing global benefit strategy
Interface directly with senior-level client managers
Provide strategic & consulting advice
Enhance ability to sell additional health and wellbeing projects
Contribute to business development pursuit activities
Review of current team ways of working and providing suggestions for improvement
How You'll Work.
Team & Collaboration
Interact with global counterparts in other regions; Work within a team environment across borders; Manage internal stakeholders; Work with talented colleagues
Communication Scope
Oral and written communication; Presentation skills; Communicating data
Process & Methodology
Effective organizational and project management skills, Guide/ mentor more junior members of staff
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