Amazon Support Services Costa Rica SRL
Corporate Operations, Machine Learning Data Operatio, Artificial Intelligence
MLDataAssociateII-(S),AGIDataServices-Operations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ML Data Associate II - (S), AGI Data Services - Operations at Amazon Support Services Costa Rica SRL. Skills: Generative AI, LLM development. Maintain strict confidentiality. Work with different data types”
What You'll Achieve.
Meet our KPIs
Industry & Context.
Structured problem-solving; Root cause analysis
What They're Looking For.
Must Have
Associate’s Degree or related work experience, C1+ or equivalent fluency in English and Spanish, business writing skills, Advanced reading comprehension, Developed analytical thinking, structured problem-solving capabilities, ability to interpret and implement detailed instructions, Proficient research skills, Proven attention to detail
Nice to Have
Bachelor’s degree in a relevant field, 2+ years of professional work experience, demonstrated task execution ability, Proven capacity to leverage open-source resources, Ability to adapt well to fast-paced environments, 2-3 years project coordination or management experience, Experience managing stakeholder relationships, Advanced proficiency in Microsoft Office Suite
What You'll Do.
Maintain strict confidentiality
Work with different data types
Deliver high-quality labelled data
Generate high quality human insight data
Make logical decisions
Pivot from one category to another
Support daily operational deliverables
Identify error patterns
Propose solutions to enhance quality
Identify process and operational issues
Suggest changes to unblock operations
Clarify internal queries
How You'll Work.
Communication Scope
Business writing; Professional correspondence
Full Job Description
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities Maintain and follow strict confidentiality as customer privacy is our most important tenet • Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video • Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. • Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. • Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks. • Eye for detail and ability to pivot from one category of requirement to another instantaneously. • Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team • Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. • Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations • Demonstrate ownership in floor support to clarify internal queries during execution on need basis A day in the life We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data. Your abili
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