MISOperationalandFunctionalSupport

****Job Description:**** We have a fantastic opportunity to join TASDT3 inside the Customer Services organization and work close with the A400M customer. TASDT develops MDS (Maintenance Data System), the Maintenance, Configuration, Planning and Daily Operations tracking tool deployed **within A400M’s Operators premises** and is part of the team working with MOSS (Maintenance and Operation Support Systems) which is the future **MIS solution for all AIRBUS DS platforms**. TASDT3 is in charge of delivering the expertise gathered after years of working together with the nations and support new customers and industry for a total alignment with the MIS. The following paragraphs detail activities performed in TASDT that may be performed by the applicant: * **Entry Into Service and continuous support** A key activity when working with customer is the EIS (Entry Into Service) and continuous support. Provide guidance to the customer since the beginning of the use of the MIS and helping them (or directly develop) the procedures where customer will base all their maintenance has been proved a key activity to have a smooth EIS. For most of the customers A400M is a big change as they come (generally) from older A/Cs. It can be also necessary to provide On the Job Training based in the procedures developed. * **Training** Providing either On the Job training or formal training to customers, industry or suppliers, from a global overview of the tool to detailed or customized training according to nations requirements. * **MIS Evolution** Supporting the MIS development in the requirements gathering, definition and validation of the versions before they are delivered to the customer including tasks such as: * To liaise with the customer in requirements gathering and operational scenario working in the preparation and attendance to requirements clarification sessions and formalizing results in a business requirement document. * To liaise with technical experts (IT system architects, so