Carleton College
MilestoneReunionsCoordinator
“Milestone Reunions Coordinator at Carleton College. Skills: Reunion coordination, Donor relations, Volunteer management. Support 25th and 50th reunion donors. Support 25th and 50th reunion volunteers”
Industry & Context.
Problem-solving; Troubleshooting
Some travel, Evening work, Weekend work
What They're Looking For.
Must Have
A.A. Degree and 3 years experience, 5 years professional experience, Effective oral and written communication, Handle confidential or sensitive matters, Customer service mindset, Communicate diplomatically, Initiate, organize, and work independently, Work as part of a team, Excellent technical and computer skills, Comfort with learning new systems, Advanced word-processing, Advanced spreadsheet, Advanced database experience, Experience with high-volume data, Experience with mail-merge functions, Demonstrated ability to problem-solve, Proactively recommend solutions, Managing and prioritizing multiple tasks, Flexibility to changing priorities, Flexibility to changing deadlines, High level of productivity, Sound judgment, Sensitivity to donors’ concerns, Writing skills, Experience proofreading and editing correspondence, Some evening and weekend work, Understand and follow written instructions, Understand and follow oral instructions, Follow operations procedures, Follow safety procedures, Follow hazardous labels
What You'll Do.
Support 25th and 50th reunion donors
Support 25th and 50th reunion volunteers
Serve as first point of contact
Respond to donor inquiries
Serve as liaison with Development
Serve as liaison with Planned Giving
Facilitate gifts from alumni
Train volunteers in Volunteer Portal
Troubleshoot systems issues
Escalate systems issues
Organize virtual meetings
Participate in virtual meetings
Organize conference calls
Participate in conference calls
Support video technology needs
Support audio technology needs
Manipulate data for staff
Manipulate data for volunteers
Provide project management support
Provide primary support for print communications
Provide primary support for email communications
Provide primary support for web communications
Develop tracking systems
Plan Milestone Reunions communications
Coordinate Milestone Reunions communications
Plan Milestone Reunions campaigns
Coordinate Milestone Reunions campaigns
Work with volunteers on content
Work with staff on content
Work with volunteers on proofing
Work with staff on proofing
Work with volunteers on sign-off
Work with staff on sign-off
Send class communications
Create content for websites
Provide technical support for websites
Produce publicity videos
Draft routine correspondence with donors
Draft routine correspondence with volunteers
Draft routine correspondence with alumni
Receive project direction from Directors
Assist Directors in donor cultivation
Assist Directors in donor solicitation
Assist Directors in donor stewardship
Prepare donor profiles
Coordinate travel arrangements
Distribute meeting memos
Distribute meeting itineraries
Proofread gift acknowledgments
Coordinate gift acknowledgments
Input volunteer records
Update volunteer records
Maintain volunteer records
Input website records
Update website records
Maintain website records
Input email list records
Update email list records
Maintain email list records
Organize class virtual events
Host class virtual events
Collaborate on planning volunteer meetings
Collaborate on communications for volunteer meetings
Collaborate on project management for volunteer meetings
Collaborate on execution of volunteer meetings
Collaborate on planning alumni events
Collaborate on communications for alumni events
Collaborate on project management for alumni events
Collaborate on execution of alumni events
Collaborate on planning donor events
Collaborate on communications for donor events
Collaborate on project management for donor events
Collaborate on execution of donor events
Oversee meeting arrangements
Oversee hotel reservations
Oversee campus venue reservations
Oversee contract negotiation
Oversee tracking RSVPs
Coordinate reimbursement of volunteers
Assess budgetary impact
Track budgetary impact trends
Plan additional event
Execute additional event
Provide volunteer support
Provide event support
Attend Milestone Reunion events
Provide general office support
Reconcile purchasing card statements
Respond to alumni questions
Respond to alumni concerns
Document correspondence
Document volunteer activity
Document important items
Coordinate work of student staff
Oversee work of student staff
Prioritize daily tasks
Adjust task priorities
Follow through on directors' needs
Respond to volunteer inquiries
Relay information from donors
Relay information from volunteers
Forward gifts for processing
Forward stock certificates for processing
Forward planned gift documentation for processing
Track planned gift documentation
Provide direction for student assistants
How You'll Work.
Team & Collaboration
Staff in other departments; Development and Planned Giving offices; Milestone directors and staff; Student office staff
Communication Scope
Written communication; Oral communication
Process & Methodology
Project management, Timeline development, Tracking systems
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