MiddleOffice-SeniorAssociate

**Who we are looking for** In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment. **Why this role is important to us** This is a varied position with a senior level of responsibility within the Transaction Management team, within Middle Office Services. This Transaction Management Officer acts as a Primary contact point for all internal/external clients. The team is responsible for trade confirmation, trade process, trade settlement, and reporting of trade instructions from clients. The team is also responsible for processing directed lending instructions, wire transfers, and trade exceptions. The candidate is require to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution solution. **What you will be responsible for** As Senior Associate, you will * Provide a high standard of support to both internal or external clients * Embrace State Street’s “corporate values” and support a work environment reflective of those values * Effectively communicate with clients, custodians, brokers, managers, and peers within State Street * Be a strong team player and demonstrate dedication to group and company goals * Demonstrate professional maturity and effective time management * Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions * Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner * Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s * Ensure all transactions are processed on a daily basis * Participate in semi-annual broker review meetings * Facilitate new market initiatives setup * C