State Street
Financial Services
MiddleOffice,SeniorAssociate
Neural analysis suggests this role is
optimal for Senior candidates.
“Middle Office, Senior Associate at State Street. Skills: Portfolio Valuations, Investment operations. Track client queries. Ensure timely response”
Industry & Context.
Troubleshoot issues; Research problems; Resolve problems
What They're Looking For.
Must Have
Portfolio Valuations reconciliations/Investigations experience, 3-5 years relevant industry experience, MS Excel skills necessary, MS Access skills necessary, MS Word skills necessary, MS Powerpoint skills necessary, English written ability, English spoken ability
Nice to Have
Experience writing SQL a plus, Experience writing Oracle a plus, Experience writing Sybase a plus
What You'll Do.
Ensure timely response
Ensure timely resolution
Investigate discrepancies
Ensure daily resolution
Provide Subject Matter expertise
Perform overview function
Identify operational trends
Identify areas for improvement
Perform work independently
Investigate operational issues
Resolve operational issues
Investigate IT issues
Support Client Change Request items
Provide analysis for Client Change Request items
Communicate issues to Client
Communicate problems to Client
Communicate issues to SSC management
Communicate problems to SSC management
Ensure proper follow-up
Ensure timely follow-up
Provide guidance to team members
Act as resource for team members
Complete ad-hoc tasks
How You'll Work.
Team & Collaboration
Business operations teams; IT teams; SSC IT; Client service teams; Portfolio managers; Impacted teams
Communication Scope
Written communication; Presentation skills
Full Job Description
Job Description **Who we are looking for** The Alpha Portfolio Services team is a dedicated global business team working with Clients, SSC IT, client service, and the business operations teams to ensure accurate end-to-end oversight of Information Delivery to our clients. The Alpha Portfolio Services team is responsible for ensuring the Investment book of records is accurately maintained and ensuring accurate client portfolios are reflected on State Street platforms. The role will interact with the Clients (predominantly Front Office) and being a key liaison with various portfolio managers and internal SSC parties in identifying an issue as well as managing that a suitable resolution is found and communicated to the Client. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. **Why this role is important to us** The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. **What you will be responsible for** As Middle Office, Senior Associate, you will * Ensure client queries relating to the Recordkeeping system and client file deliveries are tracked, with proactive management to ensure timely response and resolution * Perform daily checks on file deliverables to the clients, investigate and report discrepancies and ensure daily resolution of identified
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