State Street
Financial Services
MiddleOffice,SeniorAssociate
Neural analysis suggests this role is
optimal for Mid candidates.
“Middle Office, Senior Associate at State Street. Skills: Portfolio Valuations reconciliations/Investigations, Asset management experience, Technical ability, Analytical skills, Communication skills. Ensure client queries relating to the Recordkeeping system and client file deliveries are tracked, with proactive management to ensure timely response and resolution. Perform daily checks on file deliverables to the clients, investigate and report discrepancies and ensure daily resolution of identifi”
What You'll Achieve.
Ensure accurate end-to-end oversight of Information Delivery to our clients; Ensure accurate client portfolios are reflected on State Street platforms; Ensure timely response and resolution of client queries; Ensure daily resolution of identified queries; Maintain the high level of service that is currently being provided to all the clients
Industry & Context.
Excellent analytical skills are essential for this role; Investigate and resolve operational and various IT issues; Support and provide analysis for Client Change Request items; Work independently to research and resolve problems considering multiple avenues for resolution; Trouble shoot issues and provide resolutions
What They're Looking For.
Must Have
Portfolio Valuations reconciliations/Investigations experience is required, Extensive asset management experience, including investment operations, MS Excel, Access, Word, Powerpoint skills necessary, English written and spoken ability
Nice to Have
Experience in writing SQL, Oracle, Sybase is a plus
What You'll Do.
Ensure client queries relating to the Recordkeeping system and client file deliveries are tracked
with proactive management to ensure timely response and resolution
Perform daily checks on file deliverables to the clients
investigate and report discrepancies and ensure daily resolution of identified queries
Provide Subject Matter expertise for complex system architecture queries/changes
Perform an overview function for the Shared Services functions identifying operational trends
issues and areas for improvement
Perform work independently within scope of established guidelines and according to specific procedures
Investigate and resolve operational and various IT issues (e. g. Asset servicing
Support and provide analysis for Client Change Request items impacting the Enterprise processes and Operating Models
Work independently to research and resolve problems considering multiple avenues for resolution
Trouble shoot issues and provide resolutions to various impacted teams
Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution
act as resource and assist team members from multiple operational areas relating to Enterprise queries
Complete any ad-hoc tasks as identified by the line manager
How You'll Work.
Team & Collaboration
Interact with the Clients (predominantly Front Office); Key liaison with various portfolio managers and internal SSC parties; Initiate and develop good communication and interpersonal relationship with business operations teams and IT; Assist team members from multiple operational areas relating to Enterprise queries
Communication Scope
Excellent communication (especially written) and presentation skills to audiences of different sizes and levels of seniority; Communicate effectively on issues / problems to the Client and to SSC management
Full Job Description
**Who we are looking for** The Alpha Portfolio Services team is a dedicated global business team working with Clients, SSC IT, client service, and the business operations teams to ensure accurate end-to-end oversight of Information Delivery to our clients. The Alpha Portfolio Services team is responsible for ensuring the Investment book of records is accurately maintained and ensuring accurate client portfolios are reflected on State Street platforms. The role will interact with the Clients (predominantly Front Office) and being a key liaison with various portfolio managers and internal SSC parties in identifying an issue as well as managing that a suitable resolution is found and communicated to the Client. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. **Why this role is important to us** The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark in the financial services industry from day one is a challenge you are up for. **What you will be responsible for** As Middle Office, Senior Associate, you will * Ensure client queries relating to the Recordkeeping system and client file deliveries are tracked, with proactive management to ensure timely response and resolution * Perform daily checks on file deliverables to the clients, investigate and report discrepancies and ensure daily resolution of identified queries * Provi
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