State Street
Financial Services
MiddleOfficeClientSolutionsLead,ManagingDirector
Neural analysis suggests this role is
optimal for Managing Director candidates.
“Middle Office Client Solutions Lead, Managing Director at State Street. Skills: Client Solutions, Operating Model, Financial Services, Negotiation. Lead client-facing solution discussions. Define target operating model”
What You'll Achieve.
Define end-to-end target operating model by end of 2026; Strengthen client relationship; Protect commercial value; Deliver integrated operating model
Industry & Context.
Structured problem-solving; Problem-solving
What They're Looking For.
Must Have
5+ years client solutions experience, 5+ years financial services experience, 5+ years managing complex client relationships, 5+ years operating in matrixed environment, 5+ years engaging senior client executives
Nice to Have
Deep knowledge of State Street’s operations, Deep knowledge of State Street’s technology capabilities, Deep knowledge of State Street’s product direction, Deep knowledge of State Street’s roadmap, Deep knowledge of State Street’s organizational structure, Understanding of front-to-back operating models, Commercial acumen, Credibility in internal and external forums, High emotional intelligence, Resilience
What You'll Do.
Lead client-facing solution discussions
Define target operating model
Serve as senior strategic partner
Articulate STT offering and roadmap
Translate client objectives into vision
Partner with product teams
Partner with commercial teams
Partner with operations teams
Partner with technology teams
Drive structured problem-solving
Develop solution concepts
Navigate STT organization
Identify decision-makers
Resolve competing priorities
Sustain forward momentum
Facilitate senior-level discussions
Drive alignment on decisions
Develop clear materials
Provide transparent updates
Ensure compliance with requirements
Identify opportunities for improvement
How You'll Work.
Team & Collaboration
Product teams; Commercial teams; Operations teams; Technology teams; Internal stakeholders; Senior client executives
Communication Scope
Executive communication; Client communication; Negotiation
Process & Methodology
Roadmap planning
Full Job Description
**Who We Are Looking For** * We are seeking an experienced Client Solution Lead to drive a strategic, product- and commercial-led engagement with a large, complex, Global Asset Manager. This individual will serve as a senior solution and client partner for one of STT’s largest and most important client relationships, with responsibility for driving structured engagement, shaping negotiations, and defining an overall, end-to-end target operating model by the end of 2026. * The ideal candidate will bring a strong understanding of State Street’s operations, technology, roadmap, and organizational structure, and will be able to translate those capabilities into a clear, compelling, and credible client narrative. This person must be able to articulate STT’s current-state offering, as well as its committed and aspirational roadmap, in a way that supports client objectives while advancing broader commercial goals. * The successful candidate will be comfortable operating in a complex, matrixed environment and engaging credibly with senior client executives, internal product leaders, operations teams, technology stakeholders, and commercial partners. You will be expected to influence without direct authority, navigate ambiguity, manage organizational complexity, and drive progress through disciplined leadership, sound judgment, and strong executive communication. **Why This Role Is Important to Us** * This role is critical to State Street as we deepen engagement with a large, strategic client and define a scalable, differentiated model for long-term partnership. The Client Lead will play a central role in aligning client priorities with STT’s product and commercial strategy, while ensuring that the resulting target operating model is practical, executable, and aligned to the firm’s broader business and technology direction. * Success in this role will require balancing current-state capabilities, near-term commitments, and future-state aspirations to create a credible path f
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