State Street
Financial Services
MiddleOffice,AssistantManager
Neural analysis suggests this role is
optimal for Entry candidates.
“Middle Office, Assistant Manager at State Street. Skills: Middle Office, Trade Management, Client Support, Service Delivery, Risk Management. Oversee all day-to-day transactional responsibilities. Ensure service delivery to both internal and external clients”
What You'll Achieve.
Ensure service delivery to both internal and external clients; Ensure timely response to client initiated queries; Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner; Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s
Industry & Context.
Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions; Must be pro-active and be a problem solver
Flexibility to work in shifts (Night Shift – 8 PM onwards)
What They're Looking For.
Must Have
Minimum 2 years prior business experience, Understanding of Investment Manager Operations, particularly around processes and key deliverables, Proven ability to communicate in a clear, concise and professional manner, time management skills with the ability to prioritize under pressure, Good understanding of F2B trade lifecycle, PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel
Nice to Have
Degree in Finance, Accounting, business management
What You'll Do.
Oversee all day-to-day transactional responsibilities
Ensure service delivery to both internal and external clients
Ensure timely response to client initiated queries
Escalation of any unresolved matters to manager for best resolution solution
Support a large international Investment Management Client
Provide a high standard of support to both internal or external clients
Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner
Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s
Ensure all trades transactions processed and settlements managed on a daily basis
Participate in review meetings [ Internal
Facilitate new market initiatives setup
Contribute to team initiatives around audit
Complete special tasks and projects assigned by the supervisor or manager
How You'll Work.
Team & Collaboration
Work with State Street Middle Office team from around the globe; Effectively communicate with clients, custodians, brokers, managers, and peers within State Street; Be a team player and demonstrate dedication to group and company goals; Contribute to team initiatives around audit, risk management
Communication Scope
Effectively communicate with clients, custodians, brokers, managers, and peers within State Street; Proven ability to communicate in a clear, concise and professional manner
Full Job Description
**Who we are looking for** In this role, you will work with State Street Middle Office team from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment. **Why this role is important to us** This position is for Junior level responsibility within the Middle Office Services operations. The team is responsible for end-to-end service delivery for majority of the Middle office Trade Management functions. The candidate is required to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolved matters to manager for best resolution solution. **What you will be responsible for** As Senior Associate, you will * Support a large international Investment Management Client * Provide a high standard of support to both internal or external clients * Embrace State Street’s “corporate values” and support a work environment reflective of those values * Effectively communicate with clients, custodians, brokers, managers, and peers within State Street * Be a strong team player and demonstrate dedication to group and company goals * Demonstrate professional maturity and effective time management * Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound conclusions * Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner * Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s * Ensure all trades transactions processed and settlements managed on a daily basis * Participate in review meetings [ Internal, Client ] * Facilitate new market initiatives setup * Contribute to team initiatives around audit, risk management * Complete special tasks and projects assigned by the supervisor or manager. **What we value** These ski
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