SmartDev

AI-powered software development

MiddleBusinessAnalyst

Hanoi, Vietnam; Danang, Vietnam FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Middle Business Analyst at SmartDev. Skills: Business Analysis, Agile Methodologies, Client Communication, Scope Management. Gather business requirements. Document functional requirements”

Industry & Context.

AI powered software development
Problems you'll solve

Analyze business requirements; Identify gaps; Surface ambiguity early; Reduce mid-sprint clarification cycles; Differentiate genuine defects from scope additions

What They're Looking For.

Must Have

4 - 6 years of experience as a Business Analyst on software delivery projects, Demonstrably User Story writing: clear, structured, consumable directly by developers and QA with no bridging or interpretation needed, Solid Agile delivery experience - Scrum, sprint planning, backlog refinement, and retrospectives as a practising participant, not an observer, Proven requirement elicitation skills: workshops, stakeholder interviews, process analysis, and gap identification, Demonstrated ability to manage and defend scope: able to say no professionally, back it with evidence, negotiate phased alternatives, and document decisions clearly, Confident communicating with non-technical clients and cross-functional technical comfortable leading difficult conversations without unnecessary escalation, written and spoken English - able to produce client-facing documentation independently and present clearly under pressure

Nice to Have

ideally in a product or consultancy environment, Proficient with Jira, Confluence, and Figma (review and annotation level minimum)

What You'll Do.

Gather business requirements

Document functional requirements

Review Figma wireframes

Facilitate 3 Amigos sessions

Ensure Definition of Ready

Handoff requirements to development

Participate in sprint ceremonies

Maintain requirement traceability

Serve as client liaison

Lead scope conversations

Manage post-MVP backlog

Facilitate client walkthroughs

Produce status updates

Review deliverables against criteria

Identify compliance implications

Contribute to BA practice improvement

How You'll Work.

Team & Collaboration

Collaborative sessions with clients; 3 Amigos sessions (BA + Dev + QA); Handoff requirements to development and QA; Participate in daily standups; Serve as primary liaison between client and delivery team; Work with cross-functional technical teams

Communication Scope

Communicating with non-technical clients; Leading difficult conversations; Presenting clearly under pressure; Written and spoken English

Process & Methodology

Scope control, MVP boundaries, Post-MVP backlog management, Scope change records

Full Job Description

SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage — and we build our teams accordingly. The company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner. We have over 200 talented employees working both on-site and remote/hybrid at locations: * Hanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi * Danang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang We're looking for a Mid-Level Business Analyst to join our delivery team and own the space between business intent and technical execution. You'll work directly with clients to shape requirements, protect delivery scope, and ensure the team always has the clarity it needs to build the right thing - first time. This is a hands-on role at the heart of the sprint cycle. You'll write User Stories consumed directly by developers and QA, facilitate 3 Amigos sessions before each sprint, and act as the primary liaison between the client and the delivery team. You'll need to be equally comfortable running a requirements workshop and telling a client - professionally and with evidence - that a request sits outside the agreed MVP. Requirements & discovery * Gather, analyse, and document business and functional requirements through structured workshops, interviews, and collaborative sessions with clients and internal stakeholders. * Write User Stories with clear Acceptance Criteria in Given/When/Then form

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