SmartDev
AI-powered software development
MiddleBusinessAnalyst
Neural analysis suggests this role is
optimal for mid candidates.
“Middle Business Analyst at SmartDev. Skills: Business Analyst, Software delivery, Agile, Client communication. Gather, analyse, document requirements. Write User Stories”
Industry & Context.
Analyse business requirements; Identify gaps; Surface ambiguity early; Reduce mid-sprint clarification cycles; Differentiate defects from scope additions
What They're Looking For.
Must Have
4 - 6 years of experience as a Business Analyst on software delivery projects, Demonstrably User Story writing: clear, structured, consumable directly by developers and QA with no bridging or interpretation needed, Solid Agile delivery experience - Scrum, sprint planning, backlog refinement, and retrospectives as a practising participant, not an observer, Proven requirement elicitation skills: workshops, stakeholder interviews, process analysis, and gap identification, Demonstrated ability to manage and defend scope: able to say no professionally, back it with evidence, negotiate phased alternatives, and document decisions clearly, Confident communicating with non-technical clients and cross-functional technical comfortable leading difficult conversations without unnecessary escalation, written and spoken English - able to produce client-facing documentation independently and present clearly under pressure
Nice to Have
ideally in a product or consultancy environment
What You'll Do.
document requirements
Review Figma wireframes
Facilitate 3 Amigos sessions
Ensure stories meet Definition of Ready
Provide handoff of requirements
Participate in sprint planning
Maintain requirement traceability
Lead scope conversations
Distinguish MVP requirements
Facilitate client walkthroughs
Produce status updates
Review deliverables against criteria
Identify compliance implications
Contribute to continuous improvement
How You'll Work.
Team & Collaboration
Collaborative sessions with clients; Work directly with clients; Ensure team clarity; User Stories consumed by developers and QA; Facilitate 3 Amigos sessions (BA + Dev + QA); Handoff to development; Q&A throughout the sprint; Participate in daily standups; Represent client and delivery team; Keep stakeholders informed and aligned
Communication Scope
Communicating with non-technical clients; Cross-functional technical teams; Leading difficult conversations; Present clearly under pressure; Client-facing documentation
Process & Methodology
Manage and defend scope, Assess new requests against MVP, Propose phased alternatives, Manage post-MVP backlog
Full Job Description
SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage — and we build our teams accordingly. The company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner. We have over 200 talented employees working both on-site and remote/hybrid at locations: * Hanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi * Danang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang We're looking for a Mid-Level Business Analyst to join our delivery team and own the space between business intent and technical execution. You'll work directly with clients to shape requirements, protect delivery scope, and ensure the team always has the clarity it needs to build the right thing - first time. This is a hands-on role at the heart of the sprint cycle. You'll write User Stories consumed directly by developers and QA, facilitate 3 Amigos sessions before each sprint, and act as the primary liaison between the client and the delivery team. You'll need to be equally comfortable running a requirements workshop and telling a client - professionally and with evidence - that a request sits outside the agreed MVP. Requirements & discovery * Gather, analyse, and document business and functional requirements through structured workshops, interviews, and collaborative sessions with clients and internal stakeholders. * Write User Stories with clear Acceptance Criteria in Given/When/Then form
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