MidProgramSupportSpecialist

**_Job Family_ :** Business Systems Analysis ** _Travel Required_ :** None ** _Clearance Required_ :** Ability to Obtain Public Trust ** _What You Will Do_ :** * Responsible for the effective administration of business operations for an office, department, or division. * Supports the planning and implementation of information, business, and management projects, programs, or services. * Uses discretion in organizing, analyzing, and reporting research results on a variety of subjects. Interfaces with internal/external customers and vendors to determine business or program support needs. * May include billing/charge-back responsibilities. Serves as liaison between client representative and internal and external customers. * Responsible for communicating promptly, professionally and managing expectations. * Resolves client requests, questions, and provides analysis of situations. Participates in quality improvement activities. * Records and analyzes trends. Develops reports as requested. Coordinates referrals to technical, professional, or service personnel for appropriate services, repairs, training, and follow-up. * May perform property delegate functions to assist manager of accountable property to support client property custodians. * Assists in maintaining documentation. Assures that acceptable administrative services are provided to the client within budget, on schedule and with a minimum of disruption. * Carries out recurring office procedures independently. Reviews outgoing materials and correspondence for internal consistency and conformance with office procedures; assures that proper clearances have been obtained. Composes correspondence requiring some technical understanding. **_What You Will Need_ : ** * AA/AS Degree in related field. * Five years of related experience. * Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment. * Strong analytical skills with experience organizing, interpreting, and reporting data. * Exper