EBANX
Fintech
Mid-LevelSoftwareProductionEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Mid-Level Software Production Engineer at EBANX. Skills: Production reliability, Troubleshooting, Observability tooling, Cloud infrastructure. Own production reliability for APAC region. Investigate and troubleshoot complex issues”
What You'll Achieve.
Ensure excellence and reliability for millions of global transactions; Reduce incident frequency and revenue; Ensure knowledge transfer; Consistent practices; Alignment across time
Industry & Context.
Problem-solvers; Troubleshoot complex production issues; Drive resolution end-to-end; Reducing time to detect and resolve; Proactive reliability improvements
On-call processes
What They're Looking For.
Must Have
Troubleshooting skills across distributed systems, Experience with observability tooling, Practical experience with cloud infrastructure, CI/CD-driven environments
Nice to Have
Background in fintech, Experience applying AI beyond day-to-day productivity, Programming experience in Java, Elixir, or PHP
What You'll Do.
Own production reliability for APAC region
Investigate and troubleshoot complex issues
Support onboarding and go-live
Implement hotfixes for critical issues
Improve observability coverage for APAC services
Contribute to operational foundations
Identify and mitigate systemic risks
Collaborate closely with engineering teams
How You'll Work.
Team & Collaboration
Partner directly with engineering and business teams; Collaborate closely with EBANX's engineering teams in Brazil
Full Job Description
EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are. What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter. We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage. As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders. Let’s build what’s next — together. This is a founding role in EBANX's Singapore Engineering Hub. You won't be inheriting a mature setup — you'll be helping define it. From day one, you'll own production operations across the APAC region, partner directly with engineering and business teams, and contribute to the standards and processes that will shape how the hub operates. If you thrive on real ownership, enjoy solving complex production problems, and want to be part of something being built from the ground up, this role is for you. At EBANX’s Engineering team, you don’t just write code. You turn ideas into scalable solutions that ensure excellence and reliability for millions of global transactions. Every line of code contributes to the digital payments revolution, combining innovation, collaboration, and real impact to make our work truly Out Of The Ordinary. What your day-to-day will look like Own production reliability for the APAC region — monitoring systems, triaging alerts, coo
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