Lifted, an Upwork Company

SaaS

Mid-LevelQCManualEngineer

$480–720k ~AI est. Mexico City, CDMX, Mexico CONTRACT Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Mid-Level QC Manual Engineer at Lifted, an Upwork Company. Skills: Manual QA, API Testing, SQL Data Validation. Analyze production issues. Troubleshoot customer workflows”

What You'll Achieve.

Ensure timely issue resolution; Support SLA expectations

Industry & Context.

SaaS
Problems you'll solve

Issue troubleshooting; Production issue troubleshooting; Backend data verification; Troubleshoot inconsistencies; Investigate frontend issues; Investigate network issues; Incident triage; Root cause analysis

Eligibility Requirements

LATAM candidates, U.S. timezone coverage, 40 hours per week, 100% allocation

What They're Looking For.

Must Have

3-5 years manual testing, Experience validating workflows, Experience with regression testing, Hands-on Postman experience, Experience testing REST APIs, SQL skills for data validation, Experience documenting defects in Jira, Ability to collaborate effectively, Experience in Agile/Scrum environments, Understanding of product functionality, Ability to design test cases, Ability to interpret product needs, Experience with WCAG standards, Experience using browser developer tools, Ability to support production troubleshooting

Nice to Have

Experience using Datadog, Familiarity with Kafka, Exposure to MongoDB, Understanding of CI/CD pipelines, Experience with SaaS platforms

What You'll Do.

Analyze production issues

Troubleshoot customer workflows

Perform functional testing

Perform regression testing

Perform end-to-end testing

Validate backend integrations

Verify response behavior

Verify backend integrations

Verify service interactions

Use SQL to validate data

Troubleshoot data inconsistencies

Document test results

Document workflow issues

Support testing of architecture changes

Support testing of integrations

Support testing of enhancements

Support testing of platform releases

Investigate frontend issues

Investigate network issues

Collaborate with teams

Resolve customer issues

Monitor production behavior

Support incident triage

Support incident validation

Ensure timely issue resolution

Support SLA expectations

How You'll Work.

Team & Collaboration

Cross-functional teams; Product teams; Engineering teams; Support teams; Business-facing teams; Agile/Scrum teams

Process & Methodology

Agile, Scrum, Release validation

Full Job Description

We are seeking a Mid-Level QC Manual Engineer to support a live production hiring-event platform used by customers. This role focuses on manual QA, end-to-end workflow validation, regression testing, API validation, backend data verification, production issue troubleshooting, defect documentation, and release validation. Enterprise experience strongly preferred. Key Responsibilities - Analyze and troubleshoot production issues impacting live customer workflows. - Perform functional, regression, and end-to-end testing across hiring-event workflows. - Validate APIs and backend integrations using Postman. - Test REST APIs and verify response behavior, backend integrations, and service interactions. - Use SQL to validate backend data, troubleshoot inconsistencies, and verify test outcomes. - Reproduce, document, and track defects, test results, and workflow issues in Jira. - Support testing of architecture changes, integrations, enhancements, and platform releases. - Investigate frontend and network issues using browser developer tools. - Collaborate with Product, Engineering, Support, and business-facing teams to resolve customer issues. - Monitor production behavior and support incident triage and validation. - Help ensure timely issue resolution while supporting SLA expectations. ## Qualifications Must-Have Skills - 3-5 years of strong manual testing experience. - Experience validating end-to-end workflows and user functionality. - Experience with regression testing to ensure platform stability after releases and enhancements. - Hands-on experience using Postman for API testing and response validation. - Experience testing REST APIs and validating backend integrations or services. - Strong SQL skills for backend data validation, troubleshooting, and test verification. - Experience documenting defects, test results, and workflow issues in Jira. - Ability to collaborate effectively with cross-functional teams including Product, Engineering, and Support. - Experience wo

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