Lifted, an Upwork Company
Technology
Mid-LevelEngineer
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“Mid-Level Engineer at Lifted, an Upwork Company. Skills: Java backend, Python backend, React frontend, Production support. Analyze and resolve production issues. Debug malfunctioning product features”
What You'll Achieve.
Support timely issue resolution; Align with established SLAs
Industry & Context.
Troubleshoot complex issues; Root cause analysis
LATAM location, 40 hours per week, U.S. time zone coverage
What They're Looking For.
Must Have
3-5 years engineering experience, Java and Spring Boot backend development, Django and Python backend development, React frontend development, Kafka experience, GraphQL experience, SQL or MongoDB experience, Build and deployment experience, Production debugging, triage, and issue-resolution, Ability to ramp up quickly, Assume ownership across multiple projects, High level of autonomy, High level of ownership, Experience with Dagster, Data Lakes, or Amazon Athena, Ability to work independently, Ability to take initiative, Prioritization skills, Strategic thinking skills, Communication skills, Experience using data to troubleshoot production issues
Nice to Have
Product management experience, Experience with AI-assisted development tools, Experience supporting client-facing products, Experience supporting business-critical production products, Experience collaborating with support teams, Experience collaborating with operations teams, Experience collaborating with go-to-market teams, Experience owning merge responsibilities, Experience owning deployment responsibilities
What You'll Do.
Analyze and resolve production issues
Debug malfunctioning product features
Debug misconfigured product features
Work closely with support teams
Work closely with go-to-market stakeholders
Triage support tickets
Resolve support tickets
Monitor production systems
Respond to performance degradation
Respond to system health concerns
Support timely issue resolution
Support architecture changes
Support system integrations
Validate post-deployment changes
Use data to troubleshoot
Use system signals to troubleshoot
How You'll Work.
Team & Collaboration
Client-facing support teams; Go-to-market stakeholders; Technical stakeholders; Non-technical stakeholders
Communication Scope
Clear communication; Concise communication
Process & Methodology
Prioritization, Strategic thinking
Full Job Description
We are seeking a Mid-Level Engineer to support a live production hiring-event platform used by client-facing teams and end users. This role is highly production-focused and requires someone who can diagnose issues quickly, work across backend and frontend systems, collaborate with support and go-to-market teams, and take ownership of code changes from investigation through deployment. The ideal candidate has strong Java/Spring Boot backend experience, secondary Django/Python experience, React frontend experience, and the ability to troubleshoot complex production issues across distributed systems. This person should be comfortable working independently, handling ambiguity, prioritizing urgent client-impacting issues, and communicating clearly with technical and non-technical stakeholders. Enterprise experience strongly preferred. Key Responsibilities - Analyze and resolve production issues related to live hiring events and event workflows. - Debug malfunctioning or misconfigured product features across backend, frontend, data, and integration layers. - Work closely with client-facing support teams and go-to-market stakeholders to triage and resolve support tickets. - Monitor production systems and respond quickly to alerts, performance degradation, or system health concerns. - Support timely issue resolution in alignment with established SLAs. - Maintain and update event logic as dependencies, systems, and business requirements change. - Support architecture changes and system integrations that may impact event functionality. - Own code changes through build, merge, deployment, and post-deployment validation. - Communicate clearly and concisely when working through ambiguous production issues. - Use data and system signals to troubleshoot production behavior and identify root causes. ## Qualifications Must-Have Skills - 3-5 years of professional engineering experience. - Strong Java and Spring Boot backend development experience. - Django and Python backend developm
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