Phoenix Software
IT solutions and managed service provider
MicrosoftLicensingExecutive
Neural analysis suggests this role is
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“Microsoft Licensing Executive at Phoenix Software. Skills: Microsoft Licensing expertise, Customer support, Agreement management, Cost analysis. Act as a Microsoft Licensing subject matter expert, supporting Sales and education customers. Support new and renewal agreements (EES, EA/EAS, SCE, CSP) end‑to‑end”
What You'll Achieve.
High customer satisfaction
Industry & Context.
Proactive and resourceful problem‑solver
Monthly visits to HQ, Regular travel to customer sites, BPSS Check
What They're Looking For.
Must Have
Experience working within another VAR or MSP environment, understanding of Microsoft licensing programmes, contracts and frameworks, Commercial awareness with experience supporting or working alongside sales teams, Ability to prioritise and manage workloads under pressure to meet deadlines, Proactive and resourceful problem‑solver with attention to detail, Confident communicator, able to build relationships with internal teams and Microsoft stakeholders, Comfortable working independently and as part of a team, Flexible approach to working, including travel and out‑of‑hours support where required, BPSS Check
What You'll Do.
Act as a Microsoft Licensing subject matter expert
supporting Sales and education customers
Support new and renewal agreements (EES
Provide timely responses to licensing queries and escalations
bids and rebate calculations
Peer review outputs and support team knowledge sharing
Deliver customer meetings
workshops and tender presentations
Advise on best practice for renewals
anniversaries and optimisation
Track key licensing milestones and ensure high customer satisfaction
Follow information security and data protection standards
How You'll Work.
Team & Collaboration
Support Sales; Peer review outputs; Support team knowledge sharing; Build relationships with internal teams and Microsoft stakeholders; Comfortable working as part of a team
Communication Scope
Confident communicator; Build relationships
Full Job Description
**Overview of the role ** Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a Microsoft Licensing Executive who can support Phoenix’s education customers as a subject matter expert. **What will you be doing? ** * Act as a Microsoft Licensing subject matter expert, supporting Sales and education customers * Support new and renewal agreements (EES, EA/EAS, SCE, CSP) end‑to‑end * Provide timely responses to licensing queries and escalations * Produce cost models, projections, bids and rebate calculations * Peer review outputs and support team knowledge sharing * Deliver customer meetings, workshops and tender presentations * Advise on best practice for renewals, anniversaries and optimisation * Track key licensing milestones and ensure high customer satisfaction * Follow information security and data protection standards **Why should you apply? ** At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can e
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