MicrosoftIntuneEngineer

This role is part of a Global Endpoint computing team, responsible for development, standardization, and management of the company’s global PC and mobile device infrastructure. * Manage and maintain a global co-managed Intune and Configuration Manager environment with of over 25,000 endpoints * Develop and perform software deployments and operating system configuration changes using various software development & automation techniques. * Provide direct 3rd line end user support for escalated PC and mobile device issues and needs. * Work with vendors as needed to resolve application or end user issues. * Identify improvements in existing functionality and recommend enhancements. * Manage and deliver project activities as part of the overall roadmap. * Be able to investigate issues under tight time constraints and be able prioritize work accordingly. * Be able to work with minimal supervision. * Write and maintain appropriate documentation Key Performance Measures * The availability of the Microsoft Endpoint manager services to the business. * Delivering project goals to the required standard and on time. * Resolving personally assigned incident tickets promptly to the expected standard. ## Qualifications * Bachelor or Master degree with relevant background (e/g Information Systems), or similar Proven track record of successful projects in the area of Microsoft Endpoint management * 2 years’ experience supporting Windows client OS with minimum of 2 years supporting Windows 10/ 11 * 2 years’ experience developing, implementing, and administrating Microsoft Configuration Manager / MECM and Intune * Good understanding of where endpoint management fits into wider IT and reliant dependent technologies (AD, GPO, Entra, Networking etc…) * Endpoint management Certified preferred. * Proficiency in PowerShell scripting. * Problem solving skills coupled with a strong customer focus. * Excellent communication both written and verbal. ## Additional Information Renesas is an embedd