Ambient Enterprises
Manufacturing
MicrosoftAdoptionSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Microsoft Adoption Specialist at Ambient Enterprises. Skills: Microsoft Dynamics Trainer, User training, System support. Conduct training sessions. Develop training materials”
What You'll Achieve.
Ensure user proficiency; Refine training programs
Industry & Context.
Troubleshooting; Problem-solving mindset
Travel extensively, 50-75% travel
What They're Looking For.
Must Have
Proven experience delivering user training, Experience developing training materials, Hands-on experience in user support, Demonstrated capability in system functional testing, Bachelor's degree in IT, Education, or Business, 5 years of experience in training roles, Experience supporting user acceptance testing
Nice to Have
Microsoft Dynamics CRM or similar enterprise systems experience
What You'll Do.
Conduct training sessions
Develop training materials
Maintain training materials
Provide ongoing support
Assist users with navigation
Troubleshoot inquiries
Support onboarding of new employees
Ensure proficiency in Microsoft Dynamics
Collaborate with IT teams
Align training with schedules
Gather feedback to refine programs
Assist with functional testing
Provide feedback on usability
Provide feedback on process improvements
How You'll Work.
Team & Collaboration
Collaborate with IT teams; Collaborate with project managers; Collaborate with business leaders
Communication Scope
Verbal communication; Written communication; Clear instructions
Process & Methodology
Deployment schedules
Full Job Description
About Us: Ambient Enterprises is an umbrella company for 27 recognized industry leaders in the custom HVAC market. We offer product expertise, technical and application support, system design, and operational support, thereby meeting our clients’ specific needs and requirements. Leveraging our market leadership in the commercial, industrial, healthcare/life sciences, and residential building markets, we are expanding our service and solution offerings and building our footprint both organically and through acquisitions. Role: Microsoft Dynamics Trainer Ambient Enterprises is seeking an experienced Microsoft Dynamics CRM and Field Service Trainer to lead training and functional support initiatives across newly acquired and existing business units. This role will focus on ensuring that sales, service dispatch, and administrative teams are fully trained and supported in utilizing Dynamics CRM and Field Service applications effectively. In addition to training responsibilities, the Trainer will assist with testing new system features before they are deployed to the broader user community. This position requires substantial travel across the United States to deliver in-person training and support sessions. Responsibilities: Conduct training sessions for sales, service dispatch, and administrative teams on Microsoft Dynamics CRM and Field Service modules, both remote and on-site. Develop and maintain training materials, including user guides, tutorials, and hands-on workshops, tailored to different teams and roles. Provide ongoing support post go-live, assisting users with Dynamics CRM and Field Service navigation and troubleshooting inquiries. Support onboarding of new employees to ensure proficiency in Microsoft Dynamics from day one. Collaborate with IT teams, project managers, and business leaders to align training with deployment schedules and processes, while gathering feedback to refine programs. Assist with functional testing of new features and updates, providing
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