Hy-Vee
MiaItalianExpressClerk
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Mia Italian Express Clerk at Hy-Vee. Skills: Customer service, Order fulfillment, Food preparation. Take orders from customers over the telephones or. Receive products requested by the department manager”
Industry & Context.
Physical lifting, Repetitive motions
What They're Looking For.
Must Have
Ability to carry out detailed written or verbal deal, Ability to do simple addition and copying figures, Ability to understand and follow verbal or demonstrated write identifying request supplies orally or in writing
What You'll Do.
Take orders from customers over the telephones or
Receive products requested by the department manager
Check to make sure orders are correct
Ensure a positive company image
and efficient customer service
Escort customers to products
Secure products that are out of reach
Load or unload heavy items
Note and pass along customer suggestions or requests
Enhance the shopping experience
Answer the telephone promptly
helpful service to customers who call
Take customer orders at the counter
Work with co-workers as a team
Ensure customer satisfaction
Maintain a pleasant work environment
Understand and practice proper sanitation procedures
Ensure the work area is always clean and
Review the status and appearance of the food
Prepare pizza toppings
Order breads from the bakery or outside
Receive product and verify order
Ensure an adequate supply of product is ready
Anticipate product needs for the department
and replenish product as necessary
Inventory the cold case
Determine what is necessary for product replacement
Run the department registers
Remove trash in a timely manner
Maintain strict adherence to department and company guidelines
Adhere to company policies and individual store guidelines
Report to work when scheduled and on time
Order product requested by department manager
Prepare pizza dough and breadsticks
Pull old product from the case
Fill case with new product
Assist in other areas of store as needed
Perform other job related duties and special projects
How You'll Work.
Team & Collaboration
Work with co-workers as a team
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Mia Italian Express Clerk **Department:** Mia Italian Express **FLSA** : Non-Exempt ** _General Function_** : As a Mia Italian Clerk, this position will be responsible for taking orders from customers over the telephones or counter. Orders and receives products requested by the department manager. Checks to make sure orders are correct. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Mia Italian Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience * Answers the telephone promptly when called upon, a
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