IQVIA
Life Sciences
Mgr,CentralizedMonitoring
Neural analysis suggests this role is
optimal for Manager candidates.
“Mgr, Centralized Monitoring at IQVIA. Skills: Team management, Project oversight, Customer delivery, Process improvement. Supervise assigned team. Manage assigned team”
What You'll Achieve.
Meet quality deliverables; Meet time deliverables; Meet budget deliverables; Meet customer KPIs; Meet expected productivity; Meet expected delivery; Meet expected quality; Meet expected financial; Meet department financial objectives; Meet project KPIs; Meet project SLAs
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
8 years relevant work experience, 7 years medical degree work experience, Advanced clinical trial conduct knowledge, ICH GCP knowledge, Relevant local laws knowledge, Good Clinical system expertise, Written communication skills, Verbal communication skills, English language command, Understanding of clinical/medical data, In depth therapeutic knowledge, Protocol knowledge, Organizational skills, Problem-solving skills, Deliver results to quality metrics, Deliver results to timeline metrics, Ability to work across cultures, High awareness of cultural differences, Ability to lead team, Ability to work in team, Ability to establish working relationships, Ability to maintain working relationships
Nice to Have
Master's degree in clinical sciences, Master's degree in life sciences, Master's degree in mathematical sciences, Master's degree in related field, Nursing qualification
What You'll Do.
Supervise assigned team
Ensure quality deliverables
Ensure time deliverables
Ensure budget deliverables
Ensure project deliverables completed
Ensure training alignment
Ensure individual development
Oversee assigned projects
Lead assigned work streams
Manage assigned work streams
Line manage Team Leads
Mentor junior people managers
Guide professional development
Resolve employee relations issues
Lead customer delivery
Align deliverables with KPIs
Align deliverables with SOPs
Provide customer support
Participate in staff selection
Participate in staff onboarding
Conduct candidate review
Participate in interviewing
Conduct onboarding training
Mentor assigned staff
Ensure staff have materials
Ensure staff have systems access
Ensure staff have training
Provide oversight for training execution
Provide oversight for SOP review
Provide oversight for mentored training
Participate in resource allocation
Ensure appropriate staff assignments
Meet demand requirements
Assist in standardizing processes
Meet productivity expectations
Meet delivery expectations
Meet quality expectations
Meet financial expectations
Identify quality risks
Identify quality issues
Create corrective action plans
Prevent performance deficiencies
Correct performance deficiencies
Prepare presentation materials
Contribute to initiatives
Work in collaboration with Operations
Lead continuous process improvement
Support continuous process improvement
Lead departmental initiatives
Support departmental initiatives
Mentor associate managers
Meet department financial objectives
Estimate financial objectives
Prepare annual scheduling
Analyze financial variances
Initiate corrective actions
Manage on-boarding of staff
Manage off-boarding of staff
Manage project timelines
Manage project quality
Manage project productivity
Manage lead on-boarding
Manage senior IC on-boarding
Manage required trainings
Perform quality reviews
Perform compliance checks
Review LM quality metrics
Manage team retention
Manage team engagement
Monitor study deliverables
Monitor study quality
Mitigate operational risk
Present significant findings
Discuss risk mitigation plans
Manage staff performance
Perform quality reviews for central monitors
Perform compliance checks for central monitors
Participate in portfolio initiatives
Participate in client meetings
How You'll Work.
Team & Collaboration
Work in matrix framework; Work with stakeholders; Work with Operations team
Communication Scope
Written communication; Verbal communication; English language; Presentation skills
Process & Methodology
Quality management, Timeline management, Budget management, Resource planning, Process standardization
Full Job Description
Job Overview Supervise and manage an assigned team of project delivery associates (including senior individual contributor roles) who manage or support studies to ensure quality, time and budget deliverables are met. Work with staff to ensure that all project deliverables are completed ensuring quality deliverables on time and in accordance with standard operating procedures (SOP), policies and practices. Ensure that employees are trained and individual development is aligned and in place to meet project and organizational needs. Oversee assigned project(s), lead and manage the assigned work streams. Line manage Team Leads and mentor junior people managers. Essential Functions • Manage staff including leads, and senior individual contributors in accordance with organization’s policies and applicable regulations. Responsibilities include planning, Assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.; • Lead overall customer delivery for small portfolios at an alliance level and work closely with CMS leads across studies to ensure that CMS deliverables are aligned with the customer KPIs and IQVIA SOPs.; • Provide support at customer level for Risk Based Monitoring studies during set up phase for small studies.; • Participate in the selection and on boarding process for new staff by conducting candidate review and participating in the interviewing process for support staff and lead roles.; • Conduct on boarding training for new staff in conjunction with Human Resources and Global Talent training programs and mentor staff assigned to them.; • Ensure that staff has the proper materials, systems access and training to complete job responsibilities.; • Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable. Ability to train staff as
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