Amazon.com Services LLC
Manufacturing
MFGFunctionalLead
Neural analysis suggests this role is
optimal for Lead candidates.
“MFG Functional Lead at Amazon.com Services LLC. Skills: Functional testing, Process improvement, Team guidance. Lead technicians executing functional testing, diagnostics, repair, and. Troubleshoot technical issues”
What You'll Achieve.
Meet functional testing and repair goals; Meet MRB goals; Ensure metrics are met; Reduce defect rates; Improve safety incident rates; Improve training program effectiveness; Implement process improvements; Improve test throughput; Improve operational efficiency; Improve team member development; Improve team member retention
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
4+ years manufacturing, test, repair, quality, or engineering technician environment, 2+ years lead or technical support role guiding functional or technical activities, Experience with diagnostic tools and instrumentation, Experience reviewing and understanding engineering design documents for electronic, mechanical and electro-mechanical parts and assembly drawings of products, Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
Nice to Have
Associates degree or technical certification in manufacturing, engineering technology, or a related field, Experience supporting functional testing, diagnostics, or reliability validation of hardware systems, Experience in Lean manufacturing, 6S, or Kaizen practices, Experience facilitating training and contributing to the development of new team members, Proven ability to manage multiple priorities and meet tight deadlines while maintaining a high level of accuracy
What You'll Do.
Lead technicians executing functional testing
Troubleshoot technical issues
and prioritize tasks to meet goals
Provide direct coaching and technical training to team
Develop and implement training plans
Maintain and update test procedures and troubleshooting guides
Identify and lead technical process improvement initiatives
Review team output for quality and adherence
Facilitate daily stand-up meetings
Ensure alignment with cross-functional teams
Foster a culture of safety
Support new product introduction
Optimize systems to challenge the status quo
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering; Quality; Operations
Communication Scope
Technical training; Daily stand-up meetings; End-of-shift reporting
Process & Methodology
Task prioritization, Shift handoffs, End-of-shift reporting
Full Job Description
Are you inspired by innovation? Do you enjoy solving technical problems in a fast-paced, hands-on environment? Do you thrive when guiding teams and improving technical processes? If so, you’ll be right at home with Amazon Robotics. Amazon Robotics (AR) is Amazon’s industrial automation and robotics manufacturing arm, producing high-quality robotic systems that power fulfillment and transportation centers across the globe. Our Operations team works closely with Engineering, Quality, and Supply Chain teams to deliver solutions to our customers. We are seeking a highly motivated Functional Lead to support and guide a team in areas such as functional testing, diagnostics, repair, calibration, and inspection of electro-mechanical systems. The Functional Technician Lead is a hands-on technical leader responsible for coordinating daily functional activities, troubleshooting technical issues, and driving continuous improvement within their area of responsibility. Key job responsibilities - Lead a team of technicians executing functional testing, diagnostics, repair, and inspection activities in accordance with engineering documentation, Standard Operating Procedures (SOPs), quality standards, and safety guidelines. - Act as the primary point of contact for real-time technical issues; perform troubleshooting, root cause analysis, and escalate when necessary. - Plan, assign, and prioritize tasks to meet functional testing and repair, MRB goals while ensuring effective shift handoffs and end-of-shift reporting. - Provide direct coaching and technical training to team members, contributing to onboarding and ongoing skills development. Develop and implement training plans within your department. - Maintain and update test procedures, troubleshooting guides, and visual work instructions; validate SOP effectiveness and drive updates when deviations are identified. - Proactively identify and lead technical process improvement initiatives (e.g., 6S, safety, Kaizen), using data colle
Applying for this MFG Functional Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.