Wolt
MerchantOnboardingAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Merchant Onboarding Associate at Wolt. Skills: end-to-end onboarding journey for restaurant and retail partners, collaboration with internal teams, compliance and content setup, smooth onboarding experience, maintaining Wolt’s high standards. Manage the end-to-end onboarding journey for restaurant and retail partners. Ensure they are set up for long-term success on the Wolt platform”
What You'll Achieve.
set up for long-term success on the Wolt platform; deliver a smooth onboarding experience; ensure merchants receive Wolt-grade service; support post-activation success
What They're Looking For.
Must Have
Fluent in local language, Tech-savvy and quick to learn and adapt to new, Experience with Excel or Google Sheets is a, Excellent communication skills, both written and, Structured and service-oriented, Self-starter with a can-do attitude and motivation to improve processes
What You'll Do.
Manage the end-to-end onboarding journey for restaurant and retail partners
Ensure they are set up for long-term success on the Wolt platform
Collaborate with internal teams
Oversee compliance and content setup
Deliver a smooth onboarding experience while maintaining Wolt’s high standards
Manage the onboarding process for new restaurant and retail
Create and maintain merchant venue pages
in line with Wolt’s brand
Ensure merchants receive Wolt-grade service throughout onboarding by monitoring progress
and maintaining supportive
Support post-activation success by sharing insights
and aligning merchants with Wolt’s service standards
Oversee administrative systems to ensure accuracy
How You'll Work.
Team & Collaboration
Collaborate with internal teams
Communication Scope
Excellent communication skills, both written and
Full Job Description
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As Merchant Onboarding Associate you will manage the end-to-end onboarding journey for restaurant and retail partners, ensuring they are set up for long-term success on the Wolt platform. You’ll collaborate with internal teams, oversee compliance and content setup, and deliver a smooth onboarding experience while maintaining Wolt’s high standards. Day-to-day in this role you’ll: Manage the onboarding process for new restaurant and retail merchants; Create and maintain merchant venue pages, including menu setup, product photos, translations, and updates, in line with Wolt’s brand standards; Ensure merchants receive Wolt-grade service throughout onboarding by monitoring progress, addressing needs, and maintaining supportive communication; Support post-activation success by sharing insights, best practices, and aligning merchants with Wolt’s service standards Oversee administrative systems to ensure accuracy, efficiency, and updated databases; Our humble expectations Fluent in local language and English; Tech-savvy and quick to learn and adapt to new tools; Experience with Excel or Google Sheets is a strong advantage; Excellent communication skills, both written and verbal; Strong attention to detail; Structured and service-oriented mindset
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